Gettel Kia of Bradenton

Provided great communication, fast and freindly service. Would definitely recommend to anyone who needed assistance. Would definitely recommend to anyone who needed assistance. More

Words can’t express how grateful I am I walked in Gettel and met Kristen I walked in there not confident at all but she made sure I drove off with a car !!! Kristen in an angel sent form heaven for me !!! H and met Kristen I walked in there not confident at all but she made sure I drove off with a car !!! Kristen in an angel sent form heaven for me !!! Her attitude and customer service is beyond amazing if I can give her 20 stars I will !!! More

Even as the operating campus is under complete renovation, the Service staff are the best!! renovation, the Service staff are the best!! More

Great experience! Would recommend to anyone and everyone I know! Thanks so much for the great experience! Kristen was fantastic! Would recommend to anyone and everyone I know! Thanks so much for the great experience! Kristen was fantastic! More

My experience at Gatell Kia Bradenton was fantastic. The staff was very accommodating and efficient. They Took great care of my car. The staff was very accommodating and efficient. They Took great care of my car. More

The construction notwithstanding, it was a simple, pleasant, and efficient experience. The attendants were nice and efficient. pleasant, and efficient experience. The attendants were nice and efficient. More

Great experience overall. ... Very smooth, no pressure or needless upselling. The team was efficient and patient. ... Very smooth, no pressure or needless upselling. The team was efficient and patient. More

My relationship started good. Salesman interaction, test drives (we took out a few), Got the car early... My issue was when it came to pick it up. I explained a number of times th Salesman interaction, test drives (we took out a few), Got the car early... My issue was when it came to pick it up. I explained a number of times that I had financing in place with USAA, I had my insurance in place, I had everything that they needed to be ready. When I arrived I waited for finance to finish up with other customers (no problem there, that is expected), but I was asked multiple times "if we can match your rate would you want to put it through our lender?" My answer every time was "no thank you" I already had it in place, I didn't need it, and I wasn't offered any financial inventive to do it. Which is what I explained to everyone there a few times. I kept hearing "just do a 5 liner, just do a 5 liner". Before I was sent to finance I was presented with 3 papers that included my credit score, OFAC status, and one was probably just a FCRA form. I asked why and got 3 different answers on why they still ran my credit after multiple times asking them not to because I had financing in place. This was said in my first interaction on day 1 of the sales process, repeated when we were able to come in and test drive a car, and again multiple times on the day of the sale. At the time of the sale I asked for a discount, which I was told no (I understand supply and demand), I asked for military and was told $300 which I am thankful for. I didn't question the $5,000 "Dealer Profit" that is added to the window sticker. I wanted this to be a simple and easy transaction and it was anything but that. I understand that running my credit multiple times to purchase a car will not effect my credit score. I know a soft pull and understand what is behind it (I have worked in consumer finance for a while). What I am upset about is that it was done. After multiple times saying "No thank you" it was still done. Now the "Why"? Why was it done? to try and get me to use your financing which I declined multiple times? Share the $ with me and I would gladly use your financing. There is a big sign that says something to the effect of $1,000 for using our financing, but when I asked for it I was told no, so I again said "No Thank You". Don't tell me it's for OFAC, it wasn't for that either because I had no intentions of using your financing. Company Policy? Maybe, but I signed everything else... Prove I am who I am? thats what my ID is for. Needless to say I am almost 2 weeks into owning the vehicle which we all love. I recommend the Kia, not so much the dealership. I appreciate you taking your time to read my ramblings. I hope that you take this into consideration when looking at company policies. Had it not been for the "shadiness" of running my credit and giving me BS excuses on why it was done it would have been a great experience. I do apologize to the finance guy if I was rude, I was upset from earlier. Had my credit not been run OR if I was given a legitimate reason I would have given everyone 5 starts, thumbs up, and given praise. Instead you got 628 words and a facebook post (not naming your dealership) of how much I hate buying a car and how your dealership helped me realize how much I hate dealerships. More

I love my new Sorento, the staff was great. Danni and Patrick did a great job!! Danni and Patrick did a great job!! More

Amidst the mess of construction, they still managed to have a comfortable waiting area and amiable staff. I was impressed with the timely updates on the progress of the maintenance of my car. I left with have a comfortable waiting area and amiable staff. I was impressed with the timely updates on the progress of the maintenance of my car. I left with a smile on my face and confidence in the work done. More