Gettel Kia of Bradenton

Stay away from this dealer! I very rarely leave a review. I usually let things slide. But in this case, I could not. My sister is buying a used car. I am co-signing on the I very rarely leave a review. I usually let things slide. But in this case, I could not. My sister is buying a used car. I am co-signing on the loan because I have a better credit rating. In an attempt to avoid some of the usual car buying haggling, we did a credit app in advance of test driving to make sure the car was within our budget. Chris, the internet salesman, after reviewing everything, gave me a prelim price and financial terms, in writing. I said that the price and the interest rate were a little steep for us. But he assured me, in writing, that his manager said there was “wiggle” room on the price and interest rate after a test drive. So my sister went in, test drove and liked the car. After the test drive, the in-person salesman, Vincent, tried to pull a bait & switch - brought her a different set of financial terms. She showed him what we had gotten the day prior from Chris and asked why different terms now only to be bullied by him. Vincent then berated her for her credit score and blurted out her credit history and score in the middle of the show room, without her asking. This is not only disrespectful but also a privacy violation. She asked for a different salesperson and Gabrielle was sent over who presented the same terms as Vincent. When I spoke to Gabrielle on the phone, she asked me for our budget. She wanted us to put more down. When I said we couldn’t, I asked her to give us her best offer. And then we never heard back from her. Ironically, earlier in the day, the GM, Robert, had sent me an email which said “I want to make sure that all of our customers are treated with courtesy and respect, as well as provide the information and the opportunity for you to have a hassle-free purchasing experience. If there is anything that I can do to help you, please contact me personally.” So I tried to contact him personally. I called and left a voice mail. and also e-mailed him back with what had happened – Got no response at all. And in the same day, I got an email from Kelly, a customer experience specialist, asking about my interaction with the dealership. I told her what had happened, and she wrote “We understand your concerns and are committed to improving your experience. One of our team members will be in touch with you to discuss the best price for the car and address any other questions you may have. We appreciate your patience and look forward to assisting you further.” – No one contacted me. This is not a reputable place of business. I would stay away. My recommendation – find another dealership. More

I had an excellent car buying experience at this dealership. I got a fantastic deal on a new Telluride. The salesman and general manager Rob were very accommodating, helpful and knowledgeable. They dealership. I got a fantastic deal on a new Telluride. The salesman and general manager Rob were very accommodating, helpful and knowledgeable. They made the whole process quick, smooth and stress free. I highly recommend Kia Bradenton. More

The absolute WORST kind of car to buy. Literal trash on wheels. It doesn’t matter how new you buy, in a couple years there will be a million recalls that they will refuse to fix!! There ar Literal trash on wheels. It doesn’t matter how new you buy, in a couple years there will be a million recalls that they will refuse to fix!! There are SO many recalls on these mobile garbage cans. The company has a million lawsuits as well. This dealership is by far the worse! Don’t waste your money!! More

I once was in love with Kia, but after two break in's and did a settlement and no help i’ll never recover or recommend Kia!! You guys know you have a gang of people out breaking into our cars and don’t help! did a settlement and no help i’ll never recover or recommend Kia!! You guys know you have a gang of people out breaking into our cars and don’t help! Sincerely, an unhappy customer! More

I really wanted metallic yellow but the salesman didn’t even look for one for me Yet it showed on the website that the car I wanted was on the lot that we were at The dealership so I got a color I reall even look for one for me Yet it showed on the website that the car I wanted was on the lot that we were at The dealership so I got a color I really didn’t want It was a 2034 Kia seltos metallic yellow for $27.. I paid $34,000 for a color I didn’t want.. More

They were really good . Got me in and out . Have another appt in Aug and one in Sept. Got me in and out . Have another appt in Aug and one in Sept. More

Is a nace dealer for the costumer and the espleing too the costumer l like thas ingoing to you peapor thank you so mooch the costumer l like thas ingoing to you peapor thank you so mooch More

I have been very satisfied with Kia Gettel. I have been bringing my Carnival there for routine service for over a year. They are extremely courteous and customer friendly. I have been bringing my Carnival there for routine service for over a year. They are extremely courteous and customer friendly. More