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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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February 24, 2022

Zendrick is absolutely the best customer rep I had a pkeasure to work with. He needs recognition and raise please. More

by AAPPIASCIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zedrick Rivera
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind review. It is nice to know that Zedrick provides the great service you deserve. Thanks again!

February 22, 2022

I had an emergency during my transaction with my dealership and two employees went above and beyond to assist me. Jordan and a female associate were simply awesome! More

by Audrey Dombroski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylee Marek, Jordan Carlisle
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. Jordan and Shaylee take pride in going above and beyond. Our team looks forward to serving you for many years to come!

February 21, 2022

Exc service but disappointed I had to leave car for 2-3 days to check a/c. More

by ronlarkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Auxt
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to rate your recent service visit. Please accept our apology, we do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. We appreciate your business!

February 20, 2022

They do not know how to communicate the truth about a situation to the customer. More

by BOCHELLE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charley Rahe, Jordan Carlisle, Gwen Auxt
Mar 02, 2022 -

Gettel Hyundai of Sarasota responded

We thank you for taking the time to review us. If you would like to give us details on why you rated us a 1-Star, please email Customer Relations at mbonner@gettel.com. Customer satisfaction is a great priority, in Sales and Service!

February 20, 2022

Warm and friendly greeting providing high level of service. Customer service was number one priority More

by Veloster N
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate you publishing these reflections on your recent Service experience. Our Team makes every effort to provide great service, so we are glad to know that you are a satisfied customer! Thank you for your business and kind words.

February 20, 2022

Auto Butler- excellent service. Car was shiny and clean inside and out. Jordan’ was very attentive 👍 More

by pbarber15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Delong, Jordan Carlisle
Mar 01, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind words about Jordan. We look forward to keeping your vehicle clean and running tip top for years to come.

February 19, 2022

Amazing service, committed to a good customer experience. Good communication and fixed my problem for free More

by Jimmykellock4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

Thank you for the great review! We look forward to serving you for all the miles ahead!

February 19, 2022

Great service that’s Quick, detailed, communicative. Able to get parts in quickly, if not in stock. Found a big problem during the multi-point inspection which would have otherwise gone unknown, and lea More

by alexe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zedrick Rivera
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

It is our pleasure to serve you! We will be here whenever your vehicle requires our attention. Thank you!

February 18, 2022

friendly employees and knowledgeable of all offers and explanation of service that I was requesting to do.... More

by SADIE1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Mar 04, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind words about our Associates. We look forward to keeping your vehicle running great for years to come.

February 18, 2022

there is no first-come, first-served protocol, there is no priority for customers who are waiting More

by Alejandro Brito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaylee Marek
Feb 25, 2022 -

Gettel Hyundai of Sarasota responded

We appreciate your business and comments regarding your recent visit to our service department. You are a loyal customer and are sorry. We will address this at our next management meeting to make a process improvement.

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