Gettel Hyundai of Sarasota - Service Center

With my new Hyundai, I’ve only been to the dealership a few times but each time things didn’t go very smoothly. Part not in stock, didn’t know there was a recall to be addressed, service took longer than e few times but each time things didn’t go very smoothly. Part not in stock, didn’t know there was a recall to be addressed, service took longer than expected. I hope things go more smoothly in the future. More

My experience with Gettel Hyundai is always a good one. Even when I get news that I'd rather not hear, I'm always go away pleased with the experience. Daniel Zamora is terrific to work with. Even when I get news that I'd rather not hear, I'm always go away pleased with the experience. Daniel Zamora is terrific to work with. More

Great service, very knowledgeable and friendly. I will definitely use the service department again soon. I will definitely use the service department again soon. More

I like how professional they are. I have a Hyundai dealership less than two miles from my home yet I travel around twenty miles to go to Gettel Hyundai dealership. I have a Hyundai dealership less than two miles from my home yet I travel around twenty miles to go to Gettel Hyundai dealership. More

We went to see if Hyundai would honor a claim to repaint my car which was denied even though they knew something was wrong with the paint and the person we talked to made no effort to help us with a soluti my car which was denied even though they knew something was wrong with the paint and the person we talked to made no effort to help us with a solution. More

Service is slow and so so. Never know what to expect. Disappointed that ride home is discontinued specially for Butler that takes many hours. Butler is not worth the wait eithe Never know what to expect. Disappointed that ride home is discontinued specially for Butler that takes many hours. Butler is not worth the wait either. More

We were kept in the loop at evert step and even encouraged to postpone one maintenance item during the service. encouraged to postpone one maintenance item during the service. More

Angelina was instrumental in working with my warranty company. She helped in getting a major part for my car approved. Thanks Angelina! company. She helped in getting a major part for my car approved. Thanks Angelina! More

My usual experience with this dealership is even with an appointment the service takes way to long. This time was an exception. All work was completed in less than an hour. appointment the service takes way to long. This time was an exception. All work was completed in less than an hour. More

Had to bring my car in for warranty work, warning light kept coming on. Diagnostic machine was not operative!! Took 3 weeks to get the machine repaired. They provided a loaner for 4 days when my car finall kept coming on. Diagnostic machine was not operative!! Took 3 weeks to get the machine repaired. They provided a loaner for 4 days when my car finally was called in for repair. Very disappointed with Hyundai; disappointed with Gettel!! Benjamin did his best, not fair to blame him. Corporate did not do their job. More