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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews
Call Service Center (941) 923-1411

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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November 09, 2023

This is a great place for service. Everyone is very nice and Melanie is amazing. More

by RCRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Report | Print
Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

Thank you kindly for taking time to write this wonderful review. Melanie and our Team will be here to serve you at your next appointment. Happy Driving!

November 09, 2023

Good service, very friendly, helpful information. Always nice to have someone who cares about your needs. More

by CMFW941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business! We want to make servicing and maintaining your vehicle as pleasant an experience as possible. We look forward to serving you again.

November 07, 2023

Came without an appointment. Tire pressure low alert was showing. Took care of me quickly. Checked all tires. Couldn't find any leak. Topped air in low pressue tire and I was on More

by 4rFV5TG!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to comment on your recent service experience. Sudden car concerns can be frustrating. It is nice to know our Team was of great help. We will be here to serve you!

November 05, 2023

the only reason I would continue to come here is due to James. He is a great individual and very personable when it comes to his customers. More

by surynot75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mccormick, Angelina Bigi
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business. Car maintenance and troubles can be stressful so it’s nice to know that James takes good care of you. Your experience is our top priority and our team is here to serve you again.

November 05, 2023

my check engine light came on twice in a month with the same code and the 2nd time they kept the car 3 days said it was fixed and 4 days later the light came back again with the same code.. i'm going back More

by howiedoing38
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback. Our Hyundai Certified Technicians always work diligently to resolve concerns, so we are sorry to hear of this frustration. If you continue to have concerns, please reach out to our Service Manager, Tom Hayes at 941-923-1411 or THayes@Gettel.com.

November 02, 2023

The Gettel Hyundai team at Sarasota goes above and beyond! My experience was very good. More

by Dmp37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Report | Print
Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and we always strive to provide great service. Thank you for your kind words and have a wonderful day!

November 02, 2023

Worst dealership I have worked with in 38 years in Sarasota. Terrible customer service. Will take my Hyundais elsewhere. More

by femstem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
Report | Print
Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Please accept our apology that we did not meet your expectations for this service visit. Our Service Manager is always open to feedback. I would have him reach out, however I cannot see your information in this forum. If you are open to discuss, please contact Tom Hayes at 941-923-1411 or THayes@Gettel.com. He will do whatever possible to help regain your trust in our dealership.

November 01, 2023

James was very pleasant and explained everything that was getting done and answered all questions More

by BRENDACOKLEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
Report | Print
Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind words about James. We look forward to keeping your vehicle running tip top for years to come.

October 30, 2023

James was very kind and polite and the service was quick and easy. Excellent service More

by kennyshortrede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
Report | Print
Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. James and our team look forward to serving you for many years to come!

October 30, 2023

Shouldn't have to pay 2 times within a five month timeframe for the same replacement. More

by r_wojtaszek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson, Melanie Brennan
Report | Print
Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. Your business and satisfaction are our number one priority.

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