Gettel Hyundai of Lakewood

Terrible Customer Service The purchase was great. Ever since it has been the worst experience in 30 years of owning cars. They do not stand by their cars and they do not ever The purchase was great. Ever since it has been the worst experience in 30 years of owning cars. They do not stand by their cars and they do not ever call you back. And yes I bought a brand new car. Traveling 30 miles to go to a dealer other than Gettel for Service! I wish I would of given my initial business elsewhere. More

Horrible I drove an hour in a half to come and purchase a car. The price was right so I thought it would be worth the drive. First they jacked up the fees whic I drove an hour in a half to come and purchase a car. The price was right so I thought it would be worth the drive. First they jacked up the fees which were way higher then a few of the other places I had been to. Then they didnt take into consideration that I was already pre-approved through my bank. They submitted all of my information through a bunch of third parties when I told them in the beginning that I wanted to go through my bank. So then I had to do all of the leg work to get my own purchase sent to my bank to be processed. The person in finace was very rude and had the worst customer service I have ever received from a dealership. I have purchased plenty of vechicles and I have never been treated so poorly as this one did. Now its been over 30 days, my registration is now 6 days passed expiration so I'm driving around with an expired tag. Would never go back and I would never recommend this place to a friend or family. The worst place I have experienced. More

horrible customer service No deal at all. Waste of time and 8 hours, finance manager was rude and uncapable of making any legitimate deal or offer. Salesperson was good . If yo No deal at all. Waste of time and 8 hours, finance manager was rude and uncapable of making any legitimate deal or offer. Salesperson was good . If your credit score is 750 or. Under do not waste your time. If you have 1 existing car loan the finance manager Matt will not even try for a bank offer. Over 100,000 income and just was ignored by finance probably due to laziness. Also lowest trade in values among all dealers. More

Great Car Buying Experience My daughter was very interested in a Hyundai Sonata so I did my online homework and decided to go to Hyundai of Bradenton to see if we could find the My daughter was very interested in a Hyundai Sonata so I did my online homework and decided to go to Hyundai of Bradenton to see if we could find the right vehicle at the right price. Our sales representative Scott Wolfe was the best, no pressure, very knowledgeable, great personality and the kind of sales person that makes you feel comfortable and assists you in the proper car choice. Drove 2 different vehicles and decided on a Sonata. Worked with Mike Cestaro GM to work out the best financing options along with a competitive price and he exceeded my expectations. If you are interested in a Hyundai and live anywhere near the Bradenton, Sarasota area, make sure you give these guys an opportunity to exceed your expectations as they did with me. More

Purchased a 2013 Veloster from Gettel Hyundai (Hyundai of Bradenton), and it was a fantastic experience from start to finish. These dealers are friendly and honest. I did not finance the car, and they even Bradenton), and it was a fantastic experience from start to finish. These dealers are friendly and honest. I did not finance the car, and they even told me to take it home BEFORE coming back with the check to pay for the car! After I had signed the contract, they came back and said they had to prepare a new one, as they had made a mistake. Before I could protest, they added: "We found you another $500 discount, so the new contract represents the lower price." Now how many salespeople would do that? Most would keep the extra $500 for commission. I worked with Chris VanVilet, and I highly recommend him as a salesperson. He is friendly, knowledgeable, and above all HONEST, a rarity in a car salesman. :) He gave me a fantastic price from the get go and played none of those "car salesman games". They gave me a fair offer on my trade in as well. I rarely give 5 stars to anyone, but these guys deserve it. It was a fantastic experience, something that is highly unusual when buying a car. More

The first time I went to get a oil change, they The first time I went to get a oil change, they supposedly did a multi point check on my car but it was not performed because a few days later my fro The first time I went to get a oil change, they supposedly did a multi point check on my car but it was not performed because a few days later my front brakes went out. On my second visit they broke one of my tire sensors. On my third visit for a free oil change they were one quart of oil short and I had to go back so they can put more oil. This dealer for service sucks big time. More

I feel the sales man I had was honest and played no games with lets make a deal at the car dealership. went beyond it with lets make a deal at the car dealership. went beyond it More

I just want to say that Bernadette (Bernie) has exceptional customer service skills. I called numerous times (to the Finance department) regarding my paperwork for my purchase in December 2012 on exceptional customer service skills. I called numerous times (to the Finance department) regarding my paperwork for my purchase in December 2012 on my 2011 Jetta. Bernadette made sure I got my problems resolved and always called me back even if she wasn't the person that was going to help me. She wanted to make sure I didn't have to keep calling and get transferred to someone or to get another person's voice mail. Kuddos to Bernadette as she is a "star employee" who goes the extra mile. More

I was very pleased because I had Steve in parts keep ordering my parts for me and two times I couldn't get to the shop in a timely manner. Steve was always very courteous and professional about my lazin ordering my parts for me and two times I couldn't get to the shop in a timely manner. Steve was always very courteous and professional about my laziness and reordered and held onto my parts for me. Great customer service! More

This dealership is full of friendly people who never once made us feel pressured. Max, in finance, was professional and helpful and really knows his job. made us feel pressured. Max, in finance, was professional and helpful and really knows his job. More