Gettel Chrysler Jeep Dodge Ram - Service Center

Customer service is top notch. All the service reps are courteous and attentive.you feel welcomed as soon as you pull your car up to the service port. All the service reps are courteous and attentive.you feel welcomed as soon as you pull your car up to the service port. More

The dealership estimates the tiMe of repairs pretty accurately. Chuck was very helpful but I have noticed it appears there is high turnover and sometimes the service isn’t as attentive as Chucks. accurately. Chuck was very helpful but I have noticed it appears there is high turnover and sometimes the service isn’t as attentive as Chucks. More

The staff is professional and polite. Where I have an issue is that we were sold a Jeep Liberty with a safety violation as far as I am concerned. Come to find out the parking/emergency Where I have an issue is that we were sold a Jeep Liberty with a safety violation as far as I am concerned. Come to find out the parking/emergency brake is not functioning, if you put the vehicle in reverse or drive and pull the parking brake the vehicle still rolls. If I was told that at sale then I had a decision to buy or walk, but I feel that option was taken away. I was told that the parking brake is not part of your maintenance when the vehicle is looked over in preparation to sale. I am sorry to me this is safety issue that should not have been or ever be looked over, it might seem a big deal to most, but it called an emergency brake for a reason and I should not have to pay over $600.00 to have it fixed when it should be part of the original check up. I can’t express it enough SAFETY for your customers assurance that you have done everything with their best interest and security in mind. Wouldn’t you want the same for you and your family. Understand as is vehicle, but that never should be an issue coming from a big and popular dealership as yourself. To me it cheapens your credibility and word of mouth if powerful, along with media and posted surveys. More

From the time I arrived to the time I left everything was perfect. Fast service perfect. Fast service More

Recall stuff has been on recall for over a year now. A little too long to wait.. A little too long to wait.. More

Good service, very kind they try to get the work done. They try there best They try there best More

Our Service Advisor, Jordan, took time to walk us through some warranty questions pertaining to our truck. Gettel Dodge has continued to raise the bar when it comes to service. Thank you! some warranty questions pertaining to our truck. Gettel Dodge has continued to raise the bar when it comes to service. Thank you! More

Appointment at 9:30am. Didn’t start looking at our Jeep until 3:30pm. Why have an appointment???? Didn’t start looking at our Jeep until 3:30pm. Why have an appointment???? More

Very nice representative that I worked with. He was informative and let me know ow where is told withrires. He was informative and let me know ow where is told withrires. More

Chuck is awesome! He was really helpful and understanding! He took the time to make sure everything that needed to be addressed was taken care of 100%. I couldn't be h He was really helpful and understanding! He took the time to make sure everything that needed to be addressed was taken care of 100%. I couldn't be happier with his service! More