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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,251 Reviews

1,251 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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April 14, 2024

Terrible service. Still haven’t received our warranted key fob. No follow up phone calls to let us know the status. It’s been weeks. More

by jaimevisacki
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy
April 14, 2024

this is the second truck we've bought through Jordan and one through Michael. AND we are looking to add another vehicle to our family! Best service ever!!!! More

by FLBARRELRACER
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Sold the car Transmission was still jerky shifting Wife couldn’t take it anymore Done with Chrysler More

by Ricgardthemover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
April 14, 2024

In and out in a timely manner. . Will take my ram for service there again. Happy with service . More

by butchandkathyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
April 14, 2024

Great service & Outstanding great Service had a Osutstanding Sales representative Mike .service was Excellent . Had A Great Experience More

by pgiarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mattalynn Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Horn, Brandyn Lortz, Lian Galvez, Joshua Maine, Bryce Cox
April 13, 2024

Lack of experienced techs and no empathy from management for potentially catastrophic failure. Total disregard for people’s time and inconvenience. More

by florida.h2o5o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy
Apr 13, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

I apologize for the issue that you had. I will reach out to you to get a clarification on what the issue is and assist you in resolving it. Thank you, Bill Finocchiaro General Manager Gettel CDJR

April 13, 2024

Amazing people help a lot when I need it friendly and very smiley always make me feel welcomed More

by dmccoy930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy amazing
April 13, 2024

Does anyone read the work envelope to make sure the correct service is being completed? Can someone tell George not to call 4 times for an oil change… the instructions are on the envelope dude. Ask the More

by angel_hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Apr 13, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Good afternoon, I apologize for the inconvenience and will speak with our service department regarding this matter. We sincerely appreciate the opportunity to earn your business. Thank you Bill Finocchiaro General Manager Gettel CDJR

April 12, 2024

Very kind, very precise and very professional I would use them again and refer them to everybody More

by Ralbert72156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandyn Lortz
April 12, 2024

The service writer George was great. Video of truck condition by mechanic was excellent. Great job all around. More

by jwharrington3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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