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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,251 Reviews

1,251 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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December 01, 2022

Only go to Gellel because I have an oil change service contract. Have had past bad experience More

by soundeng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for your business and are sorry to hear that you've had a bad experience in the past. We will do all that we can to regain your trust.

December 01, 2022

Donald was very helpful to me , had to get new tire, because of a nail. I did the price xx and got a discount, with the help of Donald that tire that had a nail in it was only 3 weeks old, lost a lot of More

by jmalbino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Donald, we thank you for allowing us to replace your tire. Sadly, we are seeing alot of tire damages because of Ian debris on the roadways.

December 01, 2022

Service dept is a joke! ! Never bring your viechel here for service. They don't keep parts in stock. For viechels that are coming in for simple repairs. Even when they know w More

by Truka72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gravesande, Joey Coleman
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for giving us the opportunity to service your vehicle. Unfortunately, we are unable to stock parts for every make and model that we service. Additionally, there has been a parts shortage for over a year since the pandemic. We apologize for the length of time that you spent with us before being told that parts had to be ordered.

December 01, 2022

They had averaged a good service, would think about going back to them again if I needed to More

by paxmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your recent visit.

November 28, 2022

They moved mountains to get me in but didn't fix the problem which happened on my drive home from pickup. My voicemail explaining that the issue wasn't resolved went unanswered as I had to repeat it to More

by Tcbgwennap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person who scheduled me was extremely helpful
Nov 30, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and glad that we could get you in. We are sorry to hear that the issue wasn't resolved. Your comments have been sent to our management team.

November 28, 2022

My engine was hydro locked after the hurricane and had to be replaced. It took 2 months for it to be replaced. Most of this time was waiting for it to arrive from the factory. Jake contacted me regularly wit More

by johnpfrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to repair your vehicles hurricane damage and for taking the time to share your experience. We thank you for your kind words for our associate, Jacob.

November 27, 2022

I have nothing bad to say about this dealership. Have had service in the past with no issues. This last time was a little bit of issue but they were on it immediately and took care of it. That in it More

by steamlocomotive4884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Holder
Nov 30, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for making the longer trip to use our services. We appreciate your loyal business and kind review.

November 25, 2022

Courteous, helpful, & informative. Easy to do business with. Follow up is good. Prompt service for customers. More

by beardenmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Nov 30, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you and your kind words.

November 24, 2022

Very busy, takes quite a while to get work done in the service center. They are very polite More

by jmalbino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Nov 24, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to share your experience. We appreciate your patience and understanding regarding scheduling.

November 23, 2022

Good sales team. It's my second purchase from them, would recommend them again. 1234 123 More

by dale_furman
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your loyal business and for taking the time to rate your experience. We also thank you for your referrals.

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