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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,251 Reviews

1,251 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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December 03, 2022

Long wait time for an oil change with appointment. Other than that good. Very informative More

by sb319197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us. We apologize for the length of your wait time and appreciate your patience.

December 03, 2022

Basic service appointment. Took my truck in on time and was kept informed of the progress. Easy in and out. More

by truetazfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ouellette
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 03, 2022

Forgot to look at the auto start light that stays on continuously the rest of the work was done More

by matthew.myers737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan klein
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank ou for servicing your vehicle with us and for taking the time to share your recent experience. We are sorry to hear that the auto start light feature wasn't addressed. Please call to schedule a convenient time for you to have us address it. You have our apologies that it was missed.

December 03, 2022

Donald was amazing, so helpful alone the way! I will tell everyone to go directly to him More

by caitlinlinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and you kind words for our associate, Donald.

December 03, 2022

My service advisor quit and didn't file any paperwork on my car, consequently my car sat on your lot ignored until I called enough times to get someone to find it. The number of calls it took to get someone More

by Spenco61@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wyatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Day, Donald Gravesande, Nicholas Ouellette, Joey Coleman
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and taking the time to rate your experience. We are terribly sorry to hear your story. It should never have happened and we can undertstand your frustration with us. Your comments have been shared with our management team.

December 02, 2022

Very satisfied! ! Chance was the best will be back for service and warranty Wk if needed!! More

by Eddiestarr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

The dealership is quick and friendly. They are eager to help and get your issues resolved in a timely manner. More

by Av410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 02, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

They were friendly and kept me updated about the service being done on my vehicle More

by marieharder15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Marie, thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

My Jeep was there for 7 work days to fix a door rattle and diagnose a fuel issue, still waiting (3 weeks so far) for the parts to complete the repair/service ticket More

by fgriffin3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and are sorry to hear about the length of your wait time for the part to resolve the issue. We appreciate your patience and understanding.

December 02, 2022

Professional and helpful staff. Easy drop off and pick up. Staff kept me apprised of status of my vehicle. More

by sdveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gravesande, Joey Coleman
Dec 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you and your kind words.

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