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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,251 Reviews

1,251 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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February 27, 2023

The mechanic worked Jake worked to solve the problem your parts distributors need help they sent the wrong part but with the correct number on the package you change your employees in front to often I hope J More

by Kirk beissmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate your comments regarding our associates and have shared them with our management team.

February 27, 2023

Excellent and prompt service from Nick Conti on an aggravating fob warranty issue. He took excellent care of myself and my issue. More

by rwhoffman17041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Conti
Feb 28, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

February 26, 2023

The staff is professional, courteous and knowledgeable. My service advisor is attentive and treats me with respect. More

by ISLAND472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Conti
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for entrusting us to service your vehicle and for taking the time to review your experience.

February 26, 2023

Very pleased w/Michael very personable & informative with my Jeep.I will request him for any of my future visits…Dianne Ranic More

by dmranic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael..
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for seervicing your vehicle with us and for taking the time to review your recent visit.

February 26, 2023

I had a car towed in on a Saturday with dead battery and flat tire. I know it won’t be looked at until probably late Monday. Tuesday I call to see if it got seen, get told it hasn’t even been recorded in More

by jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Coleman, Paul Goroshnikov
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for giving us the opportunity to service your vehicle and for taking the time to review your recent visit. We apologize for the lack of communication and length of time that we had your vehicle. Your comments are very important to us and have been sent to our management team to address the associates that were involved with your vehicle. We appreciate your patience and understanding.

February 26, 2023

The dealership closes at 7pm and we called and let Joshua know that we were going to be late. HE said that was fine and we arrived at 7:30. We didn't leave the dealership until 11:30pm and he was very nice, More

by duanehines1970
Recommend Dealer
Yes
Employees Worked With
Joshua Maine
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

February 26, 2023

Took my car in for warrenty work. Set apt, I had to reschedule, dropped car and it took 3 days, didn't have part in and then technician out. I would've thought the part would be in fr More

by bella714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Coleman
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle. We apologize for the delay in getting it repaired. We thank you for your patience and understanding.

February 26, 2023

Service request for auto butler should not taken 5 plus hours to complete and then you still have to wait extended amounts of time. Also my antenna was left off my vehicle and it is very inconvenient for m More

by mcknight3576
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Ouellette
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for purchasing and servicing your vehicle with us. The AutoButler application does take some time. We apologize if the service advisor that you worked with didn't communicate that you properly. Please know that we do offer complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait time. We apologize as well that the antenna was put back on your vehicle.

Feb 28, 2023 -

mcknight3576 responded

The antenna was not put back on my car and you all still have possession of it. I live more than 15 miles away that is why an Uber driver does not work in this case. I live nearly an hour away and work night shift so just stopping by to pick up my antenna isn’t a great option either.

February 25, 2023

Very helpful and courteous folks. . Service was so good we just bought a second vehicle More

by maddbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Coleman
Feb 26, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing and purchasing your vehicles with us and for taking the time to review your experience. Thank you for being a part of the Gettel family.

February 25, 2023

I was given professional advice, guality work, a genuine concern about the problems with my truck. Very satisfied. More

by Tammilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett in the shop, Shelby Day
Feb 26, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your truck with us and for taking the time to review your experience.

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