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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,252 Reviews
Call Service Center (941) 676-3630

1,252 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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March 25, 2023

For doing a recall check of my tailgate. I waited almost 2 hours. Not acceptable More

by davel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking thet time to review your experience. We are sorry to hear about the long wait time. We know your time is valuable. We offer complimentary UBER to take you to and from anywhere within a 15-mile radius of the store to avoid the wait time. If it wasn't offered to you, you have our apologies.

March 24, 2023

They play games saying they can't find my warranty but they have located it all the other times.... waited for a ride home for 45 minutes More

by Lsregina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Day
Report | Print
Mar 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We are sorry for the long wait time to get you home.

March 24, 2023

Car was in for a recall at 8:45 am. They Ubered me home and I was never kept up to date as to when it might be done. I sent a reply to a text I received with no response. I called and w More

by c_a_munroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Wyatt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are sorry to hear about the lack fo communication regarding the status of your vehicle. Your comments will be shared with our management team.

March 24, 2023

The service was very prompt and courteous. Staff was attentive. Dealership was clean and well organized. More

by scoopalaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 23, 2023

Jacob got my vehicle right in n fixed in record time. He made sure I had a loaner vehicle while my truck was being repaired. Great service!! More

by Frankes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

March 23, 2023

Kept me informed and look forward in returning to get 2 lights fixed on dash. They fixed my recall for my 2008 town and country mini van More

by bgadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
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Mar 24, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

March 23, 2023

The service writer has always treated me fairly and with respect. He'll tell me what's wrong with my pickup and show me and then let me decide. More

by mike.joynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Day, Nicholas Ouellette, Paul Goroshnikov
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Mar 24, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your loyal business and for taking the time to review your recent visit to our service department.

March 22, 2023

Had oil change and tire rotation done on my 2020 Jeep gladiator. Having just moved here, it was a pleasant experience. More

by Catieburkehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to review your experience.

March 22, 2023

Repairs are not getting done that I bring car in for. Wishing they would finish More

by mikedebp2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Day
Report | Print
Mar 22, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We are sorry to hear about your long wait time and the inconvenience that it has caused.

March 22, 2023

Always a pleasure working with your service department! Michael went out of his way to make sure everything was right! Ps your car was broke down so no car wash More

by concretespecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goroshnikov
Report | Print
Mar 22, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your loyal business and for taking the time to review your experience. We are sorry to hear that we were unable to wash your vehicle.

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