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Gettel Chrysler Jeep Dodge Ram - Service Center
Punta Gorda, FL
1,252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,252 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center
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April 04, 2023
I am very disappointed in this car dealer carrying the Dodge franchise name, which I believe, in my opinion, they should not be allowed to do so. I spent $74,000 buying a dodge challenger hellcat with a “ Dodge franchise name, which I believe, in my opinion, they should not be allowed to do so. I spent $74,000 buying a dodge challenger hellcat with a “clean title” that turned out to be crashed. When made aware, the dealership quickly swept everything under the rug and took the car back, completely disregarding the insurance money I spent. They ran my credit. I paid $500 in detailing the vehicle plus carrying costs on loan. These individuals ultimately sent me home on my way with no vehicle time wasted money spent, and there was no apology from the sales manager, a GM, or the owner. There is a substantial complete disregard for customer service at the dealership. I was just very unhappy with the whole transaction. The sales guy Mike was one of the better parts of this entire transaction. Everyone else, from managers and finance managers, was very unhelpful, and it almost felt forced to get them to make things right on their end. I purchased a car with a clean title and low miles. I even paid gap insurance, and it turns out it was crashed. You would think that the professionals in this industry since they carry a franchise name, would do their own due diligence to provide excellent customer service, and quality vehicles, which was ultimately the opposite at this location. More
by Juan
Verified CustomerEmployees Worked With
Shelby Day
April 04, 2023
I went in for oil change and two minor repairs and satisfied with the service.. satisfied with the service.. More
by debsuecon
Employees Worked With
April 02, 2023
Every time I get my Jeep serviced here, it comes back with something wrong with it. I pre purchased oil changes, which is why I went back this time - oil change and tire rotation. My Jeep came back with with something wrong with it. I pre purchased oil changes, which is why I went back this time - oil change and tire rotation. My Jeep came back with the Traction light lit and it won’t turn off. I had to drive 300 miles like that, as I was headed out on a road trip the next day. Also, my hood wasn’t latched and I noticed it bouncing as I was driving and had to stop to latch it. I don’t understand the incompetence. I keep giving feedback and nothing improves. More
by DonnaGoudie44
Employees Worked With
None
April 01, 2023
They were able to get my truck in and out in really fast. Highly recommended Highly recommended More
by zachyor
Employees Worked With
March 30, 2023
Screwed up my appointment, forgot to order parts. Rescheduled appointment out another month. Poorly managed. Rescheduled appointment out another month. Poorly managed. More
by pallang
Employees Worked With
Other Employees :
Raven Pagiatakis, Shelby Day, Nicholas Ouellette, Paul Goroshnikov
March 30, 2023
Great service! Professional, accommodating and my car looks great! They look out for you and your needs. Professional, accommodating and my car looks great! They look out for you and your needs. More
by Pinklovepink88
Employees Worked With
