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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,252 Reviews

1,252 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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April 19, 2023

Overall great. Except I had to return because the steering wheel was off 20 degrees after a wheel alignment. More

by BILL@THESANDLOVERS.COM
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 19, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for the inconvenience of having to return.

April 19, 2023

I’m trying to order a part for my Ram truck that was broken during my last service. Discussed with Chance and agreed Gettel would install for free if I bought the part. Called the part department they s More

by DOUBLEJAG
Recommend Dealer
No
Employees Worked With
Chance and your parts department
Apr 19, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to share your experience. If you provide your name, we'll look into this for you. We apologize for the lack of communication.

Apr 19, 2023 -

DOUBLEJAG responded

I have been contacted by Chance and he is taking care of my problem. I would like to clarify a key point. Everyone I worked with at Gettel was and is very helpful and professional. I believe my problem was the result of a poor process and I discussed this with Chance and he assured me he would look into it. You can change my rating to 5 Stars. Thanks, Jeff Gibbons

April 19, 2023

Excellent all around! Clean, comfortable staff know what to do, efficient and friendly! 😊 Brilliant in every way More

by lindsaydurno@gmail.com
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 19, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

April 19, 2023

I brought my Jeep in a few times before it was fixed. Wasn’t happy! More

by flbums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Apr 19, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize that you had to return more than once and apologize for the inconvenience to you.

April 19, 2023

Service on the car was good. Had an appt scheduled but still had to wait for service and time to complete work took one hour longer than advised. More

by Milnerdocking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goroshnikov
Apr 20, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to review your experience.

April 18, 2023

Never taking my vehicle back always find issues with my car after I pick up More

by Kscarsella
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance
Apr 18, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are very sorry to hear that you won't be returning. We never want to lose a customer.

April 17, 2023

Excellent service. Liked the fact that we got a ride home and didn’t have to wait around while the car was being serviced!!!! We will call you again for service More

by Moraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 17, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 17, 2023

Inefficient. Incomplete. Called two weeks in advance to get a tow package. No return calls. Advised there were recalls but parts not available Very disjoint More

by niutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Apr 17, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to rate your recent experience with us. Will you share your name and we'll research what the status is and let you know?

April 16, 2023

Very friendly staff and had truck done in no time. Took time to ask if any questions. More

by doloreshockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goroshnikov
Apr 17, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 15, 2023

Accommodating and friendly The staff was friendly and they made the process easy. Paul was fantastic! They even got me an Uber to and from the dealership so I didn't have to wait. More

by JSAFINDLAY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 16, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are glad to hear that all went well.

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