Gettel Chrysler Jeep Dodge Ram - Service Center

Service went the extra mile to identify and service the issues we had with our 2021 Jeep Wrangler. We are so thankful for this attention to us and the details. Ray who was our service rep gave us total cus issues we had with our 2021 Jeep Wrangler. We are so thankful for this attention to us and the details. Ray who was our service rep gave us total customer concern and support all the way. Ray is not listed below in the photographs so I want to make sure we give a shout out to him and a big thank you. As far as the actual repair, the service tech was outstanding. It was a 2 day repair and required a seasoned talented and knowledgeable engine mechanic. People kept asking us if we had a diesel Jeep as the engine was so noisy. We thought that must be the way it runs! We had the vehicle 2 years before we found the right people, Ray, and the service tech, who listened to us, found the problem was something in the engine that would have been a major problem for us down the road. It was fixed under warranty. We are so appreciative! More

Car was done quickly and efficiently I appreciated the numerous calls to keep me informed on my cars progress. numerous calls to keep me informed on my cars progress. More

Good service from the start to the finish and a very well performed inspection and report on my truck performed inspection and report on my truck More

I was towed to your service center. The service was complete and they even knew about my warranty. The service was complete and they even knew about my warranty. More

I love this dealership. The people are all so friendly and professional. It’s always spotless The people are all so friendly and professional. It’s always spotless More

I made my appointment for my backup camera not working. It was fixed then it broke again a day or two after picking it up. I relied to the service manager’s email following up and they got me right back in It was fixed then it broke again a day or two after picking it up. I relied to the service manager’s email following up and they got me right back in and had it fixed in a day. Great service. More

In and out on time. Polite and friendly and very accommodating. I was apprehensive for nothing! Polite and friendly and very accommodating. I was apprehensive for nothing! More

Great service every body was very helpful when i was there for my check up on wed there for my check up on wed More

Great service and a great service tec. He knew his job and He knew how to explain what my truck needed in a way that I could understand. He knew his job and He knew how to explain what my truck needed in a way that I could understand. More

All was great with service until checkout. Your people are great. When it came time to pay service mgr said credit card machine wants to charge me additional 3%. I said no the dealership Your people are great. When it came time to pay service mgr said credit card machine wants to charge me additional 3%. I said no the dealership wants to charge me 3%. Even your people want to blame it on someone else! Much better customer service to offer a 3% discount for cash than to surprise customers with an unexpected change. Ownership should ask if a negative last impression is worth 3%. Better to hide it in your price. More