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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,258 Reviews

1,258 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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March 27, 2024

Tracy Lambert was my service advisor and she was professional and proficient with a positive personality. Tracy made my customer experience at the dealership enjoyable and I appreciated her help in More

by Dr.LauraAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
March 24, 2024

They took three months to fix my truck and it still doesn’t work, right More

by talkerart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy was good everybody else sucked
March 24, 2024

Quick, efficient and fairly priced. I was pleased with my visit and would recommend Gettle. More

by gsheridan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use
March 23, 2024

The service was great but I wouldn't purchase the Auto Butler again because it takes too much time More

by gerryharvey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
March 23, 2024

Bad experience at gettle chrysler, dodge, ram and jeep. I was told all 4 on my tires on my 1 year old vehicle were cupped and broken bands. The mechanic could not explain why my tires are like this. I feel More

by jshifflett0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy
Mar 25, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Thanks for the information. I apologize for the inconvenience. I realize that you have spoken to our service department. Once you forward your proof of tire rotation receipts to us we will be able to assist you with Stellantis. Thank you, Bill Finocchiaro General Manager Gettel CDJR

Mar 25, 2024 -

jshifflett0531 responded

I rotate my own tires. I dont understand why i would even have to give you that? Can i not rotate my own tires? None of my recalls have been taken care of according to my jeep app. Also my radio and rear view camera still not working. The service team said they would reach out to star and never heard back.

Mar 25, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

I apologize as we didn't know that you did the rotations yourself. Our assistant service managers notes were that he was waiting for you to send receipts so he could submit for possible warranty coverage. I will have him follow up via phone on the status of the other items. Thank you again for the information, Bill

Mar 25, 2024 -

jshifflett0531 responded

I will continue to wait for that call.

March 23, 2024

Tracey was great ! She had me all set up for my rental as soon as they opened and then communicated with me throughout the day of the progress with my jeep. More

by a.chaney048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

I was extreamly pleased Mrs. Wendy Huckaby met me in the service dept for a prepaid service. Mrs Huckaby was extreamely efficient and professional. It was a pleasure to deal wi More

by schmedlapjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Huckaby (5 STARS)
March 22, 2024

Just a negative experience with dealership all around. From not getting my GETTEL advantage package from the beginning. But had to ask why I never got any of it. Just to say oh we can do that for you. $29 More

by edwards9298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Black
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McLaughlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy
March 22, 2024

After waiting for 2 1/2 hours for a scheduled oil change and to check for a noise under the hood, I had to ask about the noise. I was told it wasn’t the belt and you would have to do a $190 diagnostic test More

by majzel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Laura
March 21, 2024

The dealership was super fantastic awesome to work with Very convenient location and clean Very nice team especially Jake He was very informative, client service oriented, made me feel valued and very help More

by SHEPSCADDY
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wyatt
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