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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,246 Reviews

1,246 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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March 10, 2022

My Service Advisor treated me professionally and courteously. He took the time to explain the problem and recommended solution. I am well pleased with the quality and thoroughness of the service t More

by e_clark0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mcdermott
Mar 10, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 10, 2022

Problem was diagnosed and parts ordered. Once received instillation The complete job took a total of a week. The entire cost was covered under drive train warantee. More

by Sucof1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to repair your vehicle and for taking the time to rate your experience. We are glad all has been completed and that it was covered.

March 10, 2022

Adam was very nice and came a few times to update me on keep service. Customer service is not good with trying to make an appointment. We like how they video to show us what went on at servicing our vehic More

by dads5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who the other two are, Adam Bird
Mar 10, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Adam, we thank you for allowing us to service your vehicle. We are sorry about the problems that you had with scheduling. It's been addressed to improve the process. We are glad that all else when well.

March 10, 2022

Adam, my repair service rep was completely incompetent. I had to contact my Dodge dealer in Lancaster, PA who was able to locate the needed repair part at a Dodge dealer in FT Myers, Fl and I had to drive More

by dandiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Bird
Mar 10, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle. Your comments have been sent to our management team to research what happened.

March 09, 2022

Had oil change and tire rotation. Excellent service! Didn’t have to wait long at all. More

by jgoodman157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bird
Mar 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 09, 2022

Jordan Klein is the best Totally professional, knowledgeable and responsive Garret is top mechanic Great job More

by rseals1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to share your experience. We also appreciate your kind words for our associates, Jordan and Garret.

March 09, 2022

Although everyone was new since last time I was there they were very professional and handled my service request professionally. More

by r20d14s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Henderson
Mar 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and your comments. We have had some staff changes and are glad to hear that your experience was a good one.

March 09, 2022

Found the problem and fixed it as soon as they could got parts in quick More

by doreenoc35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience.

March 09, 2022

Sophie did a great job and provided great customer service. They were very thorough with my vehicle. More

by Tschatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Henderson
Mar 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 09, 2022

It takes to long to get a appointment for simple work ie oil change it takes two weeks or longer to get one More

by MY2KS2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bird
Mar 09, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time to get in. We are extremely busy this time of the year.

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