Gettel Chrysler Jeep Dodge Ram - Service Center

The service staff was very nice and accommodating. They worked quickly and I was in and out in a reasonable amount of time.. the sales staff should take notes from service on how to treat the customer They worked quickly and I was in and out in a reasonable amount of time.. the sales staff should take notes from service on how to treat the customer More

Everything except the cost of repair was excellent. I havent checked but $1,400 for front brakes seems excessive. I havent checked but $1,400 for front brakes seems excessive. More

No one responded to my texts or phone calls. One day job became four day job. No contact. Had to physically go to dealership for answers, Twice. Service coordinator, Brian, was rude and sarcasti One day job became four day job. No contact. Had to physically go to dealership for answers, Twice. Service coordinator, Brian, was rude and sarcastic. My car was said to be ready, not ready, ready, not ready, ready, not ready? Horrible! Finally got it back. I only hope it’s okay. More

From start to finish it was a very good experience. They completed all repairs in a timely fashion They completed all repairs in a timely fashion More

The service was friendly and competent. They got my car in very quickly and finished in a reasonable amount of time. They got my car in very quickly and finished in a reasonable amount of time. More

I just want to write how thankful I am for Sophie. My husband and I are from NY and experienced an issue with the check engine light on our new Jeep. Even though it was busy season and the service dep My husband and I are from NY and experienced an issue with the check engine light on our new Jeep. Even though it was busy season and the service department was overbooked, Sophie made sure our Jeep was seen and taken care of so we would have a safe journey back to NY. We were obviously stressed and Sophie put our minds at ease and made the whole process simple and easy. It is the customer service and employees like Sophie and Joe S. that make my husband and I continue to buy Jeeps. I'm a believer in recognition and would like Sophie to be recognized for the outstanding service she provided us. More

I took it in for an air filter warning that came on as soon as we drove our new truck off the lot. It took THREE visits to fix that. (?) When I left after the third visit, which kept my new truck for a we soon as we drove our new truck off the lot. It took THREE visits to fix that. (?) When I left after the third visit, which kept my new truck for a week, it has a failing air conditioner and is overheating. This truck has 2,300 miles on it. It’s been i. The shop more than it’s been in the road. Now we may have to cancel a trip to Key West. I’m NOT happy. More

I had a great experience through this dealership. They got me in right away and the communication was great. They got me in right away and the communication was great. More

Jordan does a great job with my vehicle under adverse conditions. I’m hard to work with. And I know it. You’re lucky to have him and his public presentation at your store. conditions. I’m hard to work with. And I know it. You’re lucky to have him and his public presentation at your store. More

Chuck did a great job he made sure the right oil was used in my truck thanks Chuck in my truck thanks Chuck More