Gettel Chrysler Jeep Dodge Ram - Service Center

Best car dealer service experience I have ever had. Jason was our contact and he kept use updated proactively throughout the entire process. Picked car up, dropped it off you name it. Difficult situat Jason was our contact and he kept use updated proactively throughout the entire process. Picked car up, dropped it off you name it. Difficult situation made pleasant. Thank You! More

Great people and service! Always great with explanations of necessary and not necessary work that needs to be performed Always great with explanations of necessary and not necessary work that needs to be performed More

The whole process was efficient, professional and marked with honesty and integrity. I fully expected rotors and pads. Turned out they were fine, the tires weren't. 4 new tires and the issue was resolved. with honesty and integrity. I fully expected rotors and pads. Turned out they were fine, the tires weren't. 4 new tires and the issue was resolved. Automobile repairs can come with anxiety and doubt. A dealership with principles and honesty greatly solidifies trust. My thanks to all involved. More

They were very accommodating. Here on vacation and my Jeep Wrangler had issues and they got me right in. All other dealers said 2 weeks. Shout out to neomi and Jason. Thanks Here on vacation and my Jeep Wrangler had issues and they got me right in. All other dealers said 2 weeks. Shout out to neomi and Jason. Thanks More

Jason and your service department went above and beyond solving the problems I had with my truck. I appreciate their persistence and would recommend Gettel to anyone. solving the problems I had with my truck. I appreciate their persistence and would recommend Gettel to anyone. More

The quality of service has deteriorated and personnel is way to busy to take their time to take care of you. way to busy to take their time to take care of you. More

This is the WORST dealership in SW Florida. They lie, don’t replace parts but charge you for new, terrible communications, and over charge for everything. Zero professionals on staff, I wouldn’ They lie, don’t replace parts but charge you for new, terrible communications, and over charge for everything. Zero professionals on staff, I wouldn’t trust them ever again! Not even to fix a tricycle! I will tell everyone I know- do not give them business! Horrible to deal with- no one calls you back! One of the worst experiences ever! I literally developed an ulcer due to the stress of dealing with them. They always needed to order more parts! Had my vehicle for four months!!! They don’t care about their customers and they have terrible customer service! More

Most awful dealership I have ever dealt with! !!! I have tried to do business with them 3 times now, all of which have been horrible. The first time, I took my truck in to have the exhaust donut !!! I have tried to do business with them 3 times now, all of which have been horrible. The first time, I took my truck in to have the exhaust donut changed out. Tech told me it would be $2,200 minimum to repair. Told him to have a nice day. Went to another garage and fixed it for $144. The second time, went to buy a new Lincoln Navigator fully loaded. Salesperson sent us on a wild goose chase for over 2 weeks. Drove 80 miles and bought it at another dealership. The third time, I went to get a new keyfob programmed. Service advisor acted as though she were doing me a favor and then made the assumption I couldn’t afford the $80 charge. Was told it would take 30-45 minutes. Waited over 2 hours only to discover they had my truck parked out back and hadn’t even attempted to do anything. I told them I did not appreciate being lied to and left. My husband is a CEO and I operate 2 businesses. I will NEVER do business with Gettel nor will I recommend them to my vluents! More

I appreciate the kindness and customer service and a helpfulness during my generation of getting my car done very nice people helpfulness during my generation of getting my car done very nice people More

Got vehicle right in and was delivered as promised. Good communication as to status of vehicle. Good communication as to status of vehicle. More