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Gettel Chrysler Jeep Dodge Ram - Service Center
Punta Gorda, FL
1,240 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,240 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center
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October 29, 2024
They were very thorough with my oil change and tire rotation. They also topped off my transmission fluid that I didn't even know was low. Courteous staff, very nice waiting area as well. rotation. They also topped off my transmission fluid that I didn't even know was low. Courteous staff, very nice waiting area as well. More
by roxlynn2410
October 05, 2024
Got my truck fixed in the time they estimated it would take and at the cost given. take and at the cost given. More
by ted26
Employees Worked With
September 25, 2024
Courteous, understood situation and found options for resolution. Customer rep did everything to assist me with my situation. The rep has been there just a few days. Keep him. He is a model for others. resolution. Customer rep did everything to assist me with my situation. The rep has been there just a few days. Keep him. He is a model for others. More
by galbritton1
Employees Worked With
Tristan, I think
August 09, 2024
Great I was in and out in no time. pkunty of coffee and snacks. I will be back pkunty of coffee and snacks. I will be back More
by ernestbenoit66
August 07, 2024
I booked an appointment with gettle dodge for service 2 weeks in advance for an oil change and AC recharge. Brought my car in first thing in the morning on my appointment date. Dropped it off was supposed weeks in advance for an oil change and AC recharge. Brought my car in first thing in the morning on my appointment date. Dropped it off was supposed to get a phone call and receive updates on my service. Didn't get anything. No call or no text so at 3 pm I decided to call and was told they will call me back. Mind you they close at 530. Waited until 430 and still nothing so i call again to get a status on my car. Come to find out they didn't even look at my car and nothing was done. My vehicle was there over 8 hours just sitting there.. I needed my car the next day to go to work so i couldnt leave it there. What's the point on even scheduling an appointment if they won't even look at my car? So I go back and picked my car up at 5pm. Tracy, the one who was in charge of all this seemed rushed to leave when i came back. I was told I would get a phone call to reschedule. 1 week later and still haven't heard from them.. very poor customer service. More
by Julio
Employees Worked With
Tracy
July 29, 2024
With very few exceptions every time I've been there for an oil change I've heard excuses. Sick,late for work, short help.usually spend more than a couple hours. Once 8am appointment left at 1230.Which bri an oil change I've heard excuses. Sick,late for work, short help.usually spend more than a couple hours. Once 8am appointment left at 1230.Which brings me to today. I bought the service package for free oil change, tire rotation etc. Up to 60 000 miles. So what ever they put on the little sticker for my next oil change, I brought it in. Today they said I used up my alloted free oil changes, every 7500 miles.or 8 times. I only have 43000 miles on the truck. With all the employee turnover, I guess on a couple oil changes they should have made the next oil change for 7500 miles not 3000. Oh well I'll just give my local garage my business, and buy my tires somewhere else, and any warranty work and new vehicle purchase will be somewhere else also. More
by Paulbud8
Employees Worked With
Don't know
July 24, 2024
I went in for a oil and filter change and it ended up costing me $147 costing me $147 More
by Bill Adams
