Gettel Chrysler Jeep Dodge Ram - Service Center

Worst service ever 3weeks to get an appointment Told 9. 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't ev 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't even been looked at was told they got busy More

I turned in my new 2023 Jeep Wrangler with 13K miles for service because it was over heating. The Drive Lane Manager Jake Wyatt did not provide me with the appropriate rental or service. My Jeep is going to service because it was over heating. The Drive Lane Manager Jake Wyatt did not provide me with the appropriate rental or service. My Jeep is going to be in the shop for days and I will not have a vehicle because they do not have the staff to run the shop. This is not what a customer should be hearing at a Jeep Dealer. The sad part is there were a few of us in the shop that morning with the same issue. They do not have an issue selling you a 70K vehicle claiming that it has 3 years 36, 000 miles warranty. "Any issue, you bring right here, and we will take care of it" But when you take the vehicle in for service, they treat you like garbage. According to Jake, it is their policy. I purchased 2 vehicles from Gettel in 2023 and my wife wanted to purchase a new Jeep Wagoneer this year. I will never return to service my vehicles or purchase a new vehicle from Gettel. They should be ashamed. More

Jake took great care of me. Got me right in and fixed my issue within 5 minutes. He didn't even charge me. He told me it wasn't a big deal and he'd rather take care of me for s Got me right in and fixed my issue within 5 minutes. He didn't even charge me. He told me it wasn't a big deal and he'd rather take care of me for something he knew was quick and easy and just handle it himself than charging me and making a tech look at it. Trustworthy and honest man. Will never go anywhere else. Jake is a great employee! Keep him happy! More

My Jeep’s key fob was ruined in the wash. I wish it was not so expensive to replace🤑 I wish it was not so expensive to replace🤑 More

Service was great. Follow up on a paint issue was not. Review of Gettel advantage should be reviewed with all new service techs. Follow up on a paint issue was not. Review of Gettel advantage should be reviewed with all new service techs. More

They were very thorough with my oil change and tire rotation. They also topped off my transmission fluid that I didn't even know was low. Courteous staff, very nice waiting area as well. rotation. They also topped off my transmission fluid that I didn't even know was low. Courteous staff, very nice waiting area as well. More

Got my truck fixed in the time they estimated it would take and at the cost given. take and at the cost given. More

Well done, great service. The staff was helpful and friendly. No complaints. I will continue to get my truck serviced there. The staff was helpful and friendly. No complaints. I will continue to get my truck serviced there. More

Great I was in and out in no time. pkunty of coffee and snacks. I will be back pkunty of coffee and snacks. I will be back More