Gettel Chrysler Jeep Dodge Ram

Palm Dodge treated me like my business matters!! First I went to weigh out my options of my current lease / buying new. Dave Symons took the time and undivided attention to all my questions and conce First I went to weigh out my options of my current lease / buying new. Dave Symons took the time and undivided attention to all my questions and concerns. Him along with his finance department ran all the numbers and options. Took the time to show me different makes and models of various cars and trucks. In the end I bought out my lease due to liking my truck the most. The man and team made no money on me but yet still treated me like I was a priority!! Amazing team and will definitely return and recommend!! Sean Dowd More

Salesman Dave......watch out for him!!! Dave submitted 17k offer when I said 16k. Now stuck with 17k financing....BEWARE! !! Fairly Sure finance manager working with the salesman Dave. B Dave submitted 17k offer when I said 16k. Now stuck with 17k financing....BEWARE! !! Fairly Sure finance manager working with the salesman Dave. Be careful if dealing with this man. More

Business Manager Ken Wells was pleasant to work with. He explained everything in basic terms and made the process incredibly easy. He was very easy to talk to and made Ken Wells was pleasant to work with. He explained everything in basic terms and made the process incredibly easy. He was very easy to talk to and made what is usually the worst part of car buying, the easiest. More

very dissapointed The service manager lied to me he said all darts have a vibration rattle in the dash and we have no fix for it. I called the dealer in Michigan that I The service manager lied to me he said all darts have a vibration rattle in the dash and we have no fix for it. I called the dealer in Michigan that I used for service he said we are not aware of any such problem. He assured me they could fix the problem. Even with an appointment a oil change took 2+ hours both times. More

Would not honor the free tire rotation on new car. It seems they made a lot of people angry, including myself, at Palm Auto Dodge. I bought a brand new Dodge Dart a few months back, and the salesman to It seems they made a lot of people angry, including myself, at Palm Auto Dodge. I bought a brand new Dodge Dart a few months back, and the salesman told me we had 4 free oil changes, along with a tire rotation, and a multi-point inspection over 2 years. When I brought the car in for an oil change, they told me that the tire rotation was not included. I instantly produced the paper I was given at the time of sale, showing that the 3 things I listed above were mentioned. They said that listing the tire rotation was a mistake by Chrysler, and that the tires would NOT be rotated. I spoke to the salesman I bought the car from, and he told me he never said that. I was angry to say the least. As I was waiting for my car, there was an elderly woman who seemed quite agitated. It turned out she was told the same thing when she bought her car, and they would not honor it for her either! My car was up on the lift for over an hour. How hard would it have been to take 5 minutes, and rotate the tires? Instead, they wanted to charge $19.99 + tax, and treat it as a separate service. In the past I have recommended Palm Auto to 4 of my family members who bought cars there. That is the last time they will ever see sent from me! More

Service Purchased a new jeep here. Came in for oil change. All day event!! Sales side was as expected service side not so great. Each time here has been the Purchased a new jeep here. Came in for oil change. All day event!! Sales side was as expected service side not so great. Each time here has been the same Whoever checks you out at purchase also had never even heard of dealer rater!! More

Stopped in on impulse and traded our 2013 Charger Daytona ( 4 months old ) in on a 2014 Jeep Wrangler unlimited Was not really planning to buy but we liked the jeep and Rob was relaxed with no hard sell. H ( 4 months old ) in on a 2014 Jeep Wrangler unlimited Was not really planning to buy but we liked the jeep and Rob was relaxed with no hard sell. He did his job and seemed to have done his homework learning product. I would recommend him to anyone. Go in tomorrow for some service work we purchased so I hope that goes as good as the purchase More

I bought new 2014 Grand Cherokee. When taking delivery my I bought new 2014 Grand Cherokee. When taking delivery my wife noticed a deep scratch on passenger door. Rob said it would be repaired by their Scra I bought new 2014 Grand Cherokee. When taking delivery my wife noticed a deep scratch on passenger door. Rob said it would be repaired by their Scratch expert. I took the car back twice and waited a couple of hours only to hear that the scratch expert could not repair the scratch, Now the car has to go back for the body shop to fix. I also found out after purchasing the car that there was 325 miles on it. Was told that was because car had to be transferred from another dealer. HUH? I also found out while washing the car a few days after purchase that the wheel wells and rocker molding were splashed with white paint. I thought that I might have ran across a recently painted white line on the road. My wife saw me in the garage spraying with black paint and asked me what I was doing? When I told her she said she saw that on the wheel wells when we took delivery and thought it was mud. I had enough and called General manager Tonya Blair. She said she was sorry and would have the salesman take the car back for body work. Overall this was not a good car buying experience. More

About a year after I purchased my new Jeep Commander, the paint on the fenders started to chip. I contacted Jeep who told me to take it back to Palm and have them look at it. They informed me it would be a paint on the fenders started to chip. I contacted Jeep who told me to take it back to Palm and have them look at it. They informed me it would be at my expense to have it repainted and it was not covered under any type of warranty. I has continued to get worse and my trade in value has been lowered. More

Sat 3 1/2 hours waiting for oil change when I had made an appointment weeks before. No reason or apology given. Will not use their service department again! appointment weeks before. No reason or apology given. Will not use their service department again! More