Gettel Chrysler Jeep Dodge Ram

Sat 3 1/2 hours waiting for oil change when I had made an appointment weeks before. No reason or apology given. Will not use their service department again! appointment weeks before. No reason or apology given. Will not use their service department again! More

Went to Palm to buy 2012 Chrysler Town & Country Limited. Worked with very nice salesman, Tom Doyle. When sales manager got involved every thing went SOUR. When we started to discuss terms he QUO Limited. Worked with very nice salesman, Tom Doyle. When sales manager got involved every thing went SOUR. When we started to discuss terms he QUOTE said " This is my house and we will do things MY way." That is when I informed him he would be doing it by himself. Of course I walked. Tom Parker More

My experience at Palm was second to none... The employees were nothing short of amzaing and the overall experience was above and beyond!! I will buy another car there and will refer to all of my friends!!! were nothing short of amzaing and the overall experience was above and beyond!! I will buy another car there and will refer to all of my friends!!! More

Third time to post. I brought my 2010 Car into the dealer and requested it be fixed. The car has been there 5 times for the same issue (window leak). The delaer has told me that they fixed the issue and yet and requested it be fixed. The car has been there 5 times for the same issue (window leak). The delaer has told me that they fixed the issue and yet it still leaks. Doing speeds of over 60 mph make the driver's door leak. This time I went there to meet a Tech sent in to look at the car. The tech told me to be there BEFORE 8:30AM and he was late! Then he took about 40 minutes talking to the Service Manager about the car. I asked the Service Rep to tell him to meet me first, he failed to do so. So, he came over to me and said he wanted to take the car out. the Service Manager me and him went to the Interstate. We went on the highway where he was speeding doing 90+ MPH over a bridge in Punta Gorda. He said to me on the way back that he heard nothing. We got back to the dealer and he said he was going to take the car out alone. He came back about 45 minutes after that and talked with the service manager. Bill then came out of the office with Dennis and said he found nothing wrong. I then asked him why the car has been back for 5 times to be fixed. The Service Manager just stood there and Bill said ;there is nothing we can do for your car. I took the key and started to walk out and said to Dennis that he failed to email me back when I asked him to and that he lacks professiona customer service skills. I would not recommend service at the place and I would stay clear of Dennis. I will NEVER go there again for service. More

the two of them were great and took care of issues I have had with my 2010 Dodge Challenger. I am very pleased with the responses and the quality of work. Issues that plagued the car were fixed in a timely m had with my 2010 Dodge Challenger. I am very pleased with the responses and the quality of work. Issues that plagued the car were fixed in a timely manner and explained to me. The Service Manager even took me for test drives and explained the work needed to me. I will take my car to the Palm Auto Mall for all future work. Great job guys! thjank you for the "Above standards" repair work and perfect customer service! More

Overall experience.Terrible.I would not go back there and would not send anyone else there.The sales people hardly knew anything about the vehicles they were trying to sell,let alone the one we wanted and sp would not send anyone else there.The sales people hardly knew anything about the vehicles they were trying to sell,let alone the one we wanted and spoke so fast sometimes you couldnt understand them.And if you didnt buy a car that day from them,they got your number and literally called you everyday and sometimes called your work harrassing you.The sales manager was rude jerk and when we wanted to see if we could have them finance us(my wife and I) they approved my wife and not me.After that they acted as if I wasnt even there.Very rude and it pissed me off.How many other customers have they done this to? dont go to palm auto mall. More

We have nothing but the highest praise for Palm Auto Dodge. We purchased a new Dodge Journey with the very knowledgeable help of Sales Rep Susan Tumolo. What a great experience..no pressure, just very Dodge. We purchased a new Dodge Journey with the very knowledgeable help of Sales Rep Susan Tumolo. What a great experience..no pressure, just very helpful assistance from a very professional and cheerful sales person. Julie Mitchum handled financing very efficiently, and without any pressure explained the benefits of protective coating to preserve the beautiful finish on our new vehicle and extended warranty as well. She patiently answered all our questions, and treated us in a very friendly and respectful way. Tiffany wrapped up the whole process, answering all our questions, and reassuring us that Palm Auto staff would be there for us if needed. It was by far the best auto dealership experience we have ever had, and we will highly recommend Palm Auto to all who ask about our wonderful new Journey. More

Tom was very helpful. Explained how to operate all parts of the car. Made sure I understood everything he told me. Julie was helpful in the financing of the car, & suggested the warranty.Both Tom & Julie m of the car. Made sure I understood everything he told me. Julie was helpful in the financing of the car, & suggested the warranty.Both Tom & Julie made me aware of the finish to be applied to the car. I am sure they will be helpful if I have any questions. More

Everyone bent over backwords to assist me in my purchase of this vehicle.I would send others to this dealership and know that they are being eaken care of. of this vehicle.I would send others to this dealership and know that they are being eaken care of. More

I have dealt with many dealer's in my life and none were as gracious,polite,knowledgeable,efficient and treated with such dignity as Julie,Tiffany and especially Susan.I will certainly tell all my friend's as gracious,polite,knowledgeable,efficient and treated with such dignity as Julie,Tiffany and especially Susan.I will certainly tell all my friend's about the quality,professional,and personal way in which i was treated in buying a new car.thank all of you lovely ladies at Palm Chrysler. John Jelley More