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Gettel Chrysler Jeep Dodge Ram

Punta Gorda, FL

4.4
1,882 Reviews
As one of the many Gettel Automotive Group dealerships, Gettel Chrysler Dodge Jeep RAM has been serving the Punta Gorda, FL, community since 2017. We love our customers, and we strive to exceed their expectations in every area of our dealership. We offer a variety of resources to make your experience here as seamless as possible, whether you're shopping for a new or used vehicle or bringing in your vehicle for maintenance or repairs. Are you ready to discover how Gettel's Got It? Make us your #1 destination for all of your Chrysler, Dodge, Jeep or RAM needs today!
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2323 Tamiami Trail

Punta Gorda, FL

33950

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Showing 1,882 reviews

April 09, 2022

No one responded to my texts or phone calls. One day job became four day job. No contact. Had to physically go to dealership for answers, Twice. Service coordinator, Brian, was rude and sarcasti More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brian - bad and Ricky - nice
Apr 10, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Lulu, thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the lack of communication from our team. Your comments have been sent to our executive management team. Thank you for letting us know about the communication issue.

Apr 10, 2022 -

Lulu responded

I was lied to and misled multiple times.

April 08, 2022

From start to finish it was a very good experience. They completed all repairs in a timely fashion More

by cdwatson1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Duckett
Apr 08, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to rate your experience.

April 06, 2022

The experience was exceptional. We appreciate all the kindness we were shown. It was getting a bit late and we were both a bit grouchy but you took it in stride and completed all in More

by l.gross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Roche, Taylor Ryan
Apr 06, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. We appreciate your patience finalizing your paperwork. Enjoy your new vehicle and welcome to the Gettel family.

April 06, 2022

Buyer beware! They sold us a vehicle that had been either damaged or wrecked with out disclosing it when asked! They will lie to you to do a deal. In my opinion th More

by Zach0121
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mattalynn Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherie George, Bill Finocchiaro, Jason Downie, Tee Badra
Apr 06, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for purchasing your truck from us and for your comments. They have been sent to our executive management team to address/respond to.

Apr 06, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Zach, after further communication/research with our management team we learned that you were offered one of the following options: we would fix the imperfections, trade you into another vehicle or cancel the deal and return your trade back to you. You opted to take your trade in back and cancel the deal. In regards to the warranty - you purchased the Platinum service contract which is the most comprehensive service contract we sell. The other dealer that you inquired from provided incorrect information.

Apr 06, 2022 -

Zach0121 responded

For clarification they did not offer any vehicles I took the truck into firkins Dodge Jeep Ram to have them look at the door under warranty the general service manager stated I had mechanical breakdown coverage and not bumper-to-bumper warranty I decided to take my truck back then deal with them

April 06, 2022

The sales person Michael I dealt with was a pleasure to work with when purchasing my vehicle. More

by belays_courses0r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Eyssallenne
Apr 07, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for purchasing your vehicle from us and for taking the time to share your experience. Welcome to the Gettel family.

April 05, 2022

The service was friendly and competent. They got my car in very quickly and finished in a reasonable amount of time. More

by sharonobrien007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to share your experience.

April 04, 2022

Stopped in to look in response to a mailing I received. ended up buying wagoneer. More

by CAPTDICK1999
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Morancy
Apr 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for selecting us to purchase your new Wagoneer from, a very nice choice! Congratulations and welcome to the Gettel family.

April 04, 2022

Great customer service, very clean, very informative everyone was very respectful, everything was done in a timely manner More

by stephbabb2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Apr 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and five star review. We appreciate you.

April 04, 2022

I just want to write how thankful I am for Sophie. My husband and I are from NY and experienced an issue with the check engine light on our new Jeep. Even though it was busy season and the service dep More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe S, Sophie Henderson
Apr 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Danielle, we thank you for entrusting us to service your Jeep and for taking the time to rate your experience. We appreciate you and your kind words for our associate, Sophie.

April 04, 2022

Conner made the buying experience easy and enjoyable! Everything was explained in detail. They knew exactly what I wanted and needed More

by Robins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Delson, Connor Dudeck, Dimas Guzman
Apr 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for purchasing your vehicle from us and for taking the time to rate your experience. We appreciate you and your kind words. Welcome to the Gettel family.

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