Gettel Chrysler Jeep Dodge Ram
Punta Gorda, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,895 reviews
Jacob Wyatt is exceptional. He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was extremely toxic to his staff. I have been dealing with this dealership for excess of 12 years. Jacob Wyatt is the only reason I will be coming back. More
Appointment was made a week in advance. Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room area experienced the same delays. One customer was over 4 hours. I was there early, before my allotted time. Had to wait almost 20 minutes for a service adviser to check me in. It took 15 minutes to check out when they finally brought the car around. I let them know when I checked in and when I made the reservation that I needed the car quickly to go to another appointment. For a basic oil change service - actual time over 3 hours - is unacceptable. Check your records on my timing and see how grossly unacceptable your service was for such a simple procedure. More
Easy to schedule. Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates More
I brought my car in for an oil change and for a suspicious clunking noise. Routine maintenance went well. I rode with someone from the service department so they could hear the clunking noise I tal suspicious clunking noise. Routine maintenance went well. I rode with someone from the service department so they could hear the clunking noise I talked about. They couldn’t find out what was causing the noise and told me to drive it until it gets worse. Not really what I wanted to hear. More
Absolutely amazing! Every time I have my vehicle serviced here I am taken care of and I always feel welcome. Thank you to the great staff for taking excellent care of my Every time I have my vehicle serviced here I am taken care of and I always feel welcome. Thank you to the great staff for taking excellent care of my car! More
Jake Wyatt and Joe Wood were very helpful and my repairs were made in a timely manner at a fair price. Highly recommend Gettel and these 2 employees. were made in a timely manner at a fair price. Highly recommend Gettel and these 2 employees. More
Ernie was very personable and helped me sooo much thru my oil change process. Thank you for your expert services! oil change process. Thank you for your expert services! More
Very pleased with the service I received. My jeep is still under warranty and they take good care of me here. They are very professional, efficient and easy to schedule appointments with. My jeep is still under warranty and they take good care of me here. They are very professional, efficient and easy to schedule appointments with. The service department contacts you before, during and after the service they're performing. If there is any cost, they give you the price up front. Drop off and pick up is a breeze as well. More
Worst service ever 3weeks to get an appointment Told 9. 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't ev 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't even been looked at was told they got busy More
I turned in my new 2023 Jeep Wrangler with 13K miles for service because it was over heating. The Drive Lane Manager Jake Wyatt did not provide me with the appropriate rental or service. My Jeep is going to service because it was over heating. The Drive Lane Manager Jake Wyatt did not provide me with the appropriate rental or service. My Jeep is going to be in the shop for days and I will not have a vehicle because they do not have the staff to run the shop. This is not what a customer should be hearing at a Jeep Dealer. The sad part is there were a few of us in the shop that morning with the same issue. They do not have an issue selling you a 70K vehicle claiming that it has 3 years 36, 000 miles warranty. "Any issue, you bring right here, and we will take care of it" But when you take the vehicle in for service, they treat you like garbage. According to Jake, it is their policy. I purchased 2 vehicles from Gettel in 2023 and my wife wanted to purchase a new Jeep Wagoneer this year. I will never return to service my vehicles or purchase a new vehicle from Gettel. They should be ashamed. More