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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,281 Reviews
Call Service Center (941) 676-3861

1,281 Reviews of Gettel Chevrolet Buick GMC Service Center

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September 21, 2022

If I could give Gettel Six stars I would. My jeep needed warranty bodywork and chuck and the gentleman at the body shop were phenomenal. The work they did was top notch and completed in a tim More

by lieutenant271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
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Sep 21, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent experience at our dealership.

September 21, 2022

Very informative. Letting me know what needed to be do now and at the next visit. More

by PDSTANKO
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

September 20, 2022

I came in without an appt on a Saturday and I was told I would have to wait a long time. I was in and out within 90 minutes! Great service! More

by SCHAFFFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service yoru vehicle. We are glad that it didn't take as long as we expected.

September 18, 2022

Nice place to sit for four hours and get way over charged. Not to sure if I will be back More

by SSTEMPFLEY
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who waited on me
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Sep 18, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us. We apologize for the length of our wait time. Please know that we do offer complimentary UBER service to avoid the wait at the dealership. Again, you have our apologies.

September 18, 2022

Could do better with communication to owners. I had to call them several times. I rented a car while mine was repaired and needed to update rental Bo Sony on delays in repairs. More

by Mcamden2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for using our collision shop to handle your vehicle's repairs. We apologize for our lack of communication and will address it with the associate that was assigned to you. You have our apologies and we thank you for bringing it to our attention.

September 17, 2022

Cristian was awesome. He kept me updated and took care of all of my needs!! More

by me8442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
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Sep 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

September 17, 2022

Jeep was not done on date promised and we were depending on it. Now we are waiting until Monday can’t wait to hear more excuses More

by Melody29
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember
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Sep 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle. Your comments regarding the wait time have been sent to our management team.

September 17, 2022

Iwas in for paint. Removed the windshield for 3 days. The car was returned filthy More

by PJANOCHA95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenn Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Peacock
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Sep 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for using our collision center for the paint work. We apologize that your vehicles windshield wasn't cleaned before the vehicle was returned to you. Thank you for bringing it to our attention.

Sep 20, 2022 -

PJANOCHA95 responded

Not the windshield… the car was full of dust and dirt!! A week open to the elements with all the traffic on those dirt roads behind the shop blew a ridiculous amount of dirt into the car! No care was taken to keep the elements out even though you people knew there was no windshield!!! I find this reply most offensive and will not recommend your service nor will I return in the future He’ll the only thing that was clean was the windshield that was installed by an outside contractor!!! Maybe you guys should take notes from the contractor that does glass work!! He did a great job!! I even talked to him during installation

Sep 20, 2022 -

PJANOCHA95 responded

I just received a reply after body work. I told them that my car was out in the elements without a windshield! When the car was delivered the interior was full of dust and dirt blown in by wind and passing cars as the back of the dealership is all dirt roads. Their reply?? “Sorry we didn’t clean your windshield!!” Dear lord!! The only thing that was clean was the windshield and it was installed by an outside contractor!!

September 16, 2022

They are great at keeping in contact with their clients and keeping them posted in each development of the process. More

by Adchilds1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
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Sep 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

September 16, 2022

Jorge was great. Very professional and nice as well. Work was completed on time and looks brand new. The whole staff was very friendly. More

by MOSASMZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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