Gettel Chevrolet Buick GMC Service Center
Punta Gorda , FL
1,280 Reviews of Gettel Chevrolet Buick GMC Service Center
She is Very helpful. A concerned and considerate person who is efficient in her work. A concerned and considerate person who is efficient in her work. More
I had to have 2 repairs done to my car, one from Hurricane Ian and the other on my 3rd break light. Both have finally been repaired, but what horrible customer service now to attempt to get any reim Hurricane Ian and the other on my 3rd break light. Both have finally been repaired, but what horrible customer service now to attempt to get any reimbursement once going in under the impression that I was going to get some kind due to all the inconvenience the dealership had made the situation. Then putting my trust in General Motors to back me up only to turn around and not do a reimbursement at all. I had been on and off attempting to get my vehicle fixed following Hurricane Ian. One appointment my vehicle was brought in and sent us back home due to not being able to see it even though we had a scheduled appointment. However, no one had communicated with us. This was an ongoing issue the entire time with them and one time I called and they told me it wasn't even in the system after my vehicle had been there for a week. Finally, when the vehicle was supposed to go in, I was ensured the part would be there and would take until Friday where we brought it in on a Monday. Now the adjuster had told us the job was only a 2 day job so we were trying to be understanding. I also had a break light fix scheduled across the parking lot in the service department. In the first week of vehicle being there NOTHING was fixed and the part was not there nor ordered when it was brought in and my car never made it to the service department for my break light ACROSS THE PARKING LOT. In the midst of scheduling and no communication my warranty ran out that would cover the break light and was told most likely now my break light will not be covered. No loaner cars were available and no offer to help with a rental. I am now out over $1200 with everything and just $900 for the rental along for a rental of 2 weeks meaning they had my vehicle a total of 3 weeks!! I was told that General Motors could cover up to $46 a day for the rental and was told today they are not able to offer me any compensation at this time. I am now awaiting a call from a supervisor/manager within General Motors as this is unacceptable. I will never recommend using this company ever again unless something changes and they refresh on customer care. More
Nice dealership and my Blazer looks beautiful thanks to Auto Butler. Pleasant waiting area. And friendly people. Auto Butler. Pleasant waiting area. And friendly people. More
Excellent job on my 2018 GMC Canyon Denail! The service department was very easy to deal with and extremely accommodating. Thank you! The service department was very easy to deal with and extremely accommodating. Thank you! More
I would have given the dealer five stars but I do t see them doing anything to decrease costs for the customers. Cody left me satisfied but prices are ridiculous them doing anything to decrease costs for the customers. Cody left me satisfied but prices are ridiculous More
They were quick to service my car and do everything I asked. I appreciate their timeliness. asked. I appreciate their timeliness. More
Good service and knowledgeable staff. Kyle was very courteous and he explained any questions I had. Kyle was very courteous and he explained any questions I had. More
Kristie was great! Service went quickly, we are very happy. Bathroom was spotless !Thanks you Service went quickly, we are very happy. Bathroom was spotless !Thanks you More