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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,281 Reviews

1,281 Reviews of Gettel Chevrolet Buick GMC Service Center

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January 30, 2023

Super helpful, friendly, prompt, and thorough. They didn't treat me like a dumb girl, unlike a different Buick dealership closer to home. Who talked down to me like I knew 0 about my own vehicle. More

by fawncappitelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate you and your kind words.

January 29, 2023

The staff were very helpful and responsive to our questions, promptly fixed what was required. No hassle service. More

by Benolaptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle and for taking the time to rate your experience.

January 29, 2023

The only reason for 4 stars instead of 5 is due to the service department being short staffed. Other than that I was ready for a the longer wait time. More

by CBOSCO196015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for servicing your vehicle with us and for taking the time to review your experience. To avoid the wait time we offer complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store.

January 29, 2023

All friendly knowledgeable staff. My car was given the royal treatment. Very happy with my service. More

by pembrokelanefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for sevicing your vehicle with us and for taking the time to review your experience.

January 29, 2023

Very hard to contact, l had questions on my bill, but could not get through to discuss my bill More

by cdtalaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing yoru vehicle with us and for taking the time to rate your experience. We are sorry to hear about the lack of communication from our team. If you still have questions regarding your billing, please feel free to call customer relations at 941-676-3630 ext 33024 to discuss.

January 29, 2023

The service writers continued to complain to each other while I waited. Did not feel I was important to them. Sorry as I worked for GM. More

by Bob.todd44
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Bob, we thank you for servicing your vehicle with us and for taking the time to review your recent visit. We thank you for your comments regarding our team and assure you that they will be addressed. It is unacceptable.

January 29, 2023

My truck broke down and I had it towed here after hours for a warranty issue. Although they were 3 weeks out for appointments, Fred and his team were able to get me diagnosed quickly and order a plug and p More

by TJH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that the issue was resolved promptly.

January 29, 2023

Krysti was able to get my work approved through my automobile warranty. She worked really hard to make sure I had fantastic results. More

by ALLISWELL4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to reivew your recent visit.

January 29, 2023

My first experience at Gettel, Kristie was amazing in handling the coordination for my tire replacement with tire and wheel protection insurance company. Thanks for a positive experience! More

by Pstkwright
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate you and your kind words.

January 29, 2023

Oil and filter change…. overall decent experience. However, some residual oil on my garage when I got home. We’ll see if it was just overspill (sloppiness) or something el More

by mcphigliano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us. We apologize for the oil drips. Your comments have been sent to to the management team to address the technician that worked on your vehicle.

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