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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,281 Reviews

1,281 Reviews of Gettel Chevrolet Buick GMC Service Center

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February 09, 2023

Awesome, great job easy in easy out, friendly and professional, I will be back for service again. More

by hamiltonwjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

February 09, 2023

Very difficult to get through on the telephone. most calls calls go to voicemail.when you enter service there is no system for servicing customers in the order they arrived. When parts arrive they a More

by CHUCK.RUDYK
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Gettel Chevrolet Buick GMC responded

Chuck, thank you for the opportunity to repair your vehicle and for taking the time to share your experience. Your comments are very much appreciated and we thank you for sharing them with us. They have been sent to our management team. We appreciate your patience.

February 08, 2023

Didn’t receive call back to message to make service appointment. Parts Dept never returned 2 messages left for repair work. Finally called Val Ward More

by Ljohnson1319
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for giving us the opportunity to earn your business. We apologize for our lack of communication and that you went elsewhere. We never want to hear that we've lost a customer.

February 08, 2023

Drew has been working with us since we've moved to the area. He's patient, friendly and informative. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Gettel Chevrolet Buick GMC responded

Beth, we thank you for your loyal business and for taking the time to review your experience with us.

February 07, 2023

I was very pleased Teck was very polite knew what he was talking about I have no complaint. Prices were a little higher than. I was used to paying in Missouri .missouri dealer gives a senior discount. More

by LEON3840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that all went well.

February 06, 2023

Cody was the best! Didn't even make me get up if he had any questions involving my truck. I had thrown my back out, big time. More

by Forestlake21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to service your vehicle and for taking the time to review your experience.

February 06, 2023

We’ve had an amazing experience at this dealership, from initial purchase to first certified service! Highly recommend them! More

by JOliveras_Camaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Moore
Feb 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for purchasing and servicing your vehicle with us. We appreciate you and your kind words.

February 06, 2023

Well organized, service writers are knowledgeable and efficient. Had reasonably good luck with service items. The convenience of only being a block from my house is a big bus More

by CORVETTEFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to share your recent experience.

February 05, 2023

Went out of their way to find me the right truck that would fit my needs! Salesman was very helpful and made sure I drive and compared all vehicles shown More

by dhuening
Recommend Dealer
Yes
Employees Worked With
Keith Krepon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. Welcome to the Gettel family.

February 05, 2023

Had an appointment and everything was done in a timely manner. The only thing that disappointed me was that they changed my air filter and cabin filter and did not show them to me. Did not ask to see them More

by fisherman5301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Feb 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize that the filters that we were replacing weren't shown to you. It usually our standard procedure. Thank you for bringing it to our attention. It will be addressed with the service advisor and technican that worked on your vehicle.

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