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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,281 Reviews

1,281 Reviews of Gettel Chevrolet Buick GMC Service Center

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February 13, 2023

It took me three months to get a. Appointment for a. Oil change. No one answered the phone or when they did and transferred me no one answered that phone. More

by THEODORAWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for your persistance and patience in scheduling an appointment. Thank you for letting us know. Your comments have been sent to our scheduling management team.

February 13, 2023

Worst body shop ever experienced. Terrible work no pride. Travis and Eric should be terminated. Will not service my truck or by another from Gettel. More

by JLEFRANCOISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric and Travis the unprofessionals
Feb 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop. We are sorry to hear that your experience wasn't a good one. Your comments have been sent to our management team.

February 13, 2023

Andrew is always straight to the point and gets me in and out always recommend More

by WFITZGERALD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and kind review.

February 13, 2023

It took forever to obtain an appointment. Called several times transferred to service department always received a recorded message. Never a call back. Didn’t recalibrate tire sensors wrong t More

by CONWAY45036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your patience with our scheduling department. We apologize that we missed resetting your sensors and are glad to hear that Tire Kingdom helped out.

February 13, 2023

Service was done well and within a few days. I did not have to wait long. More

by slike8607
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We are glad to hear that all went well.

February 13, 2023

I was very satisfied with the service on my Camaro. Kyle was very thorough and kept me informed. More

by mikefhays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your Camaro with us and for taking the time to review your experience.

February 12, 2023

Gettel body shop did great work. All in all 🙌🙌 to Trent n crew. Thank you . And Tahoe was spotless inside also when I picked it up. Always have great services at Gettel Punta More

by ROBINLEONARD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to share your experience.

February 12, 2023

Excellent customer service throughout time there Very personal and explanation what was to be done. More

by fdetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J J
Feb 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

February 12, 2023

My first experience with this dealership was favorable. I had a simple rotation of tires with my Silverado and although it was very busy that morning, they were able to make time and finish the job quickly More

by Premier1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

February 12, 2023

First time I was disappointed with the service department. Was told it would take 90 minutes. Went to lunch, got dropped off in 90 minutes, then waited another 90 minutes. More

by GJGAUDIO
Recommend Dealer
No
Employees Worked With
Andrew Horvath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the long wait time. Please know that we do provide complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait.

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