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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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May 14, 2023

Totally miss lead by either F&I or Service Department as to what Butler Service includes. Could someone please clarify for me? Thank you. More

by TOM.WYANT1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Gettel Chevrolet Buick GMC responded

Tom, thank you for purchasing your vehicle from and and the AutoButler protectant. We responded to the GM survey that you completed with a list of items that are included in the application.

May 17, 2023 -

TOM.WYANT1982 responded

Please have the General Manager call me to discuss. Thank you kindly, Tom (239) 247-1458

May 13, 2023

Sales and service great will return Giving great feedback shoud be enough now your pushing it let it be at that More

by JCCLARK1945@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Denison
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

May 13, 2023

It took to visits to replace a wiper pump 4 hrs the first time and 3 the 2nd. But the good part was you did honor the warrenty More

by Ti333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

May 13, 2023

I dropped off my car for repairs on April 3rd. Ken informed me that he would send me updates via texts, email or phone. Never received any calls from them regarding updates. I was the one initiati More

by MARYANNCALDEIRA@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Collision dept/Ken Murphy
May 14, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop. Your comments have been sent to our management team.

May 12, 2023

They’re always pleasant and professional. They’re a wonderful group there and will continue to do business with them. More

by LYNETTE2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to share your experience.

May 12, 2023

I feel the dealership is trust worthy. The staff is pleasant and keep you updated on the progress. More

by sheajs3501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your experience.

May 12, 2023

Never an issue Everyone treats you well and gives good advice I would recommend to any GM owner. More

by Cody
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Hansen
May 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 12, 2023

Staff answered our questions and were timely with our service needs. Courtesy's were provided while we waited in the customers waiting room such as coffee and water. More

by Shari Walker
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Wilkinson
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 11, 2023

Always treated me fair good guys you can depend on great place to have your work done More

by rj38upnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your recent visit.

May 11, 2023

I was waiting almost 4 months for repair,, after that I received car and parts are coming off, missing parts, not even mentioning to contact me or answering the phone. The worst experience ever. More

by CALLISTO.SQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to review your experience. We apologize for the lack of communication from our team. Your comments have been sent to our management team.

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