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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,281 Reviews

1,281 Reviews of Gettel Chevrolet Buick GMC Service Center

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March 02, 2023

I had an appointment but arrived early. Fred checked me in and my car got serviced right away. Fred was great! I was expecting to spend more time there. More

by lvcoastallinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 02, 2023

Nice dealership plenty of trucks to choose from. Sales people where all ready to help when I walked in More

by IAMDOIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Kugler
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to share your experience. We appreciate you and your kind words.

March 02, 2023

They did a really nice job on my car. It looked like it was just off the showroom floor when I picked it up. I was very impressed. I do wish communication was a bit better but in the end, More

by cmgosset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit. We do apologize for the poor communication and thank you for bringing it to our attention.

March 02, 2023

Our service person was Cody. He made recommendations that were appropriate. He was knowledgeable, pleasant, and efficient. And found ways to make services more affordable. Th More

by lrhoden179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 03, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

March 02, 2023

I had to wait about 2 or 3 weeks to get an appointment when I did bring the Tahoe in the correct work was not done and the problem I brought it in for could not be solved. Kyle was helpful and truthful. A More

by Djadams66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear that we couldn't resolve the issue. We thank you for your patience and understanding.

March 01, 2023

Good service and pleasant to deal with as always ,very comfortable waiting area and very clean More

by RICHS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Johnson
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

March 01, 2023

They had our car for 4. 5 months with absolutely no communication from them or any reply to 4 voicemails or 4 emails to the shop manager asking for any update. When I bough More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The manager of the body shop was not a great communicator.
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Judy, thank you for allowing our collision shop to repair your vehicle and for taking the time to review your experience. We apologize for the lack of communication from our team. The delay was a combination of waiting for parts and waiting for responses from the insurance company as we moved through the process. .We are sorry to hear that you wouldn't recommend us.

March 01, 2023

Fred took time to explain the problem with my AC and was willing to repeat it so that I understood. More

by lfockler49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 01, 2023

Cody in service is pretty awesome dude. Takes good care of me and my awesome Vette. More

by LYNDALYNCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 02, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

March 01, 2023

Not happy with car sitting for 3 weeks before work started after setting apt 3 months before now I was told I would get a free car to use now rental co is trying to charge me over 500 I could have go More

by alandesjardins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

alandesjardins responded

when car was at dealership I reic E mails from sales 3 times I asked for someone to check my car as a possible Trade never got a responce

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