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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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March 08, 2023

Happy to say they repaired my car and all is fine. However, it was suggested that I should have two other services performed, possibly unnecessary, certainly not urgent. Being single and not having mu More

by Trax owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew and the guy who actually took my keys and parked the car were both friendly, polite and helpful.
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. Our service advisors and techiicans make recommendations to extend the life of your vehicle. They are recommended to all (gender has no bearing) customers that visit us based on the mileage and age of the vehicle. Thank you for bringing your concern to our attention.

March 08, 2023

Everything was fine. Took longer than I expected, but I didn’t ask either. I waited outside. More

by kayn236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We apologize for the long wait time. We offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the store to avoid the wait time. If it wasn't offered to you, we apologize.

March 08, 2023

Considering the circumstances my car was in accident and they did a half xxx job and missed several spots. Then had them correct it only to find out a month or two later they installed fender wrong using ta More

by Geansray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to review your experience. We are sorry to hear that you had to return for a few issues that still needed addressed. Thank you for letting us know about your concerns.

March 08, 2023

Very polite and let me know when the service was going to be done on time. Thanks More

by dmkolasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 07, 2023

Had trouble with a car purchased from Carvana, Andrew went above and beyond to help me out. Great service More

by Timc58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time review your experience.

March 07, 2023

Courteous, helpful, knowledgeable. All our needs and questions taken care of and answered. Also work was done timely More

by LEENILSESTUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 07, 2023

Has been inconsistent due to a misunderstanding between me and the dealership when dropped off early. More

by APKEITHS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank ou for allowing us to service your vehicle. We are sorry to hear about the confusion in scheduling.

March 06, 2023

Upset because appointment was made three weeks for wiper blades, when I got there they did the service, grease, oil, rotate tires, etc., then was told they had to order front wiper blades. When I made the a More

by RISKWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hansen
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience. We apologize that your front wipers werent' in our inventory when you arrived. Thank you for bringing this to our attention.

March 06, 2023

The parts were sent to the wrong place other than that these people were very nice More

by sherryadolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for the parts issue.

March 06, 2023

Cody my service associate was very professional and courteous! My mechanic Michael was very knowledgeable and thorough!!! More

by Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody & Michael
Mar 07, 2023 -

Gettel Chevrolet Buick GMC responded

Francis, thank you for servicing your vehicle with us and for taking the time to review your experience.

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