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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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May 17, 2023

Took my SUV in for service on April 26 for a stability track. And a recall for something for the fuel. After the service the smell of fuel in my car was unbearable. So we drove home with the windows open More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Gettel Chevrolet Buick GMC responded

Rosie, thank you for allowing us to service your vehicle and for taking the time to share your recent experience. We are sorry to hear that the fuel smell caused by a kinked fuel line. Thank you for bringing this to our attention. Your comments have been sent to our management team for review.

May 17, 2023

Very disappointed in what happened. Took my car in for service ended up with a fuel smell in my home so to a kink in the fuel Line. I hope someone reads this and gets back to me. This More

by Rosie
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Gettel Chevrolet Buick GMC responded

Rosie, thank you for allowing us to service your vehicle and for taking the time to share your recent experience. We are sorry to hear that the fuel smell caused by a kinked fuel line. Thank you for bringing this to our attention. Your comments have been sent to our management team for review.

May 18, 2023 -

Rosie responded

Please let me know what management team has to say about what happened to your customer. I just find it so disappointed that u can send a customer home with that smell. Rmm1949@ aol.com

May 18, 2023 -

Rosie responded

Also I think a refund might be in order. What do u think. It cost me over $800.00 to repair and the smell was awful throughout my home that I had the A/Con the all the windows open all night

May 27, 2023 -

Rosie responded

Haven’t heard from customer service representative about this issue and problem. Since this happened I still haven’t felt good. So I saw a doctor and told him what happened and he told me it could have been carbon dioxide poisoning. I would appreciate a response to this asap. Thank u Rose Moccia

May 17, 2023

They accurately diagnosed the problem I was having with my Equinox while it was being flat towed behind an RV. The diagnostic evaluation showed there was no problem with the vehicle but provided suggestio More

by bhendricks66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We are glad to hear that we were able to address the issue and get you back on the road.

May 17, 2023

I am always reminded of my yearly -car service. People in the office are very helpful and courteous. More

by RINASANTACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your experience with us.

May 15, 2023

Very friendly staff, and very skilled mechanics, they know exactly what was wrong with my suv, and fixed it very well and very efficiently More

by Dionarobinson2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Flores
May 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 15, 2023

Pretty seamless process from scheduling to drop off. Video of diagnostics and service quite handy. More

by cfreemanpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent visit.

May 15, 2023

The staff were very kind. The service on my truck was very helpful. Will be coming back. More

by Rachel J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
May 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent experience.

May 14, 2023

Everything was great except they didn't have the tires in stock. Did give me a loaner to drive back and then back to dealer later, 45 minute drive each way. More

by DKBRAATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
May 15, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to replace your tires and for taking the time to review your experience.

May 14, 2023

Pretty bad when I have to pay 3% to use visa Saha me on you More

by ap6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
May 15, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle and for taking the time to comment on the credit card fee.

May 14, 2023

I am very happy with the work they did on my Lincoln MKC it looks like a brand new car and it drives like a dream! More

by EMILIEYOUNG500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Diaz, 5 stars
May 15, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new MKC from and for taking the time to share your experience.