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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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March 27, 2023

This is not the place for repair of car computer issues. You had the car for two weeks and returned it with new issues. Gettel needs a service dept revamp. More

by Skiplev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for giving us the opportunity to earn your business and for taking the time to review your experience. We are sorry to hear that we were unable to fix your issue.

Mar 28, 2023 -

Skiplev responded

It was not only that your diagnosis was wrong but your techs working with the computer seemed unqualified. Hard to believe the car was returned in the condition it was.

March 27, 2023

I purchased 4 tires, they were installed in about 2 hours. Not great but the place was very busy. More

by CLINE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase and install your tires. We appreciate your patience regarding the longer than normal wait time.

March 27, 2023

they were complete in finding out what my problem was . They addressed my problem and set up my app. at which time they had to order my part and set up my new app. More

by b57slinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 26, 2023

I arrived 15 minutes before my appointment. My car was taken in 1 hour later. More

by JEANDERSON2010
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 26, 2023

Prompt, accurate service. Willing to answer questions. Pleasant interactions. Free coffee. Waiting room large enough to social distance. More

by marilynharder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to service your vehicle and for taking the time to review your recent visit.

March 26, 2023

Professional and courteous, had issue from other dealership, and they addressed as quick as possible. More

by Elkhunt4fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

March 26, 2023

Charles, our salesman. did agreat job. We came in lookingng for a Chevrolet Traverse that was unfortunately FWL and unable to tow 4000 lb. wich we needed. He directed to a b More

by Kenclusk
Recommend Dealer
Yes
Employees Worked With
Michael Moore, Charles Pecoraro
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

March 26, 2023

My only complaint is when I tried calling to make an appointment, received no answer from the service department. Actually ended up walking in to make the service appointment. Otherwise great service. More

by roservicesinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We appreciate your persistence in getting an appointment. We apologize for the difficult time that you had.

March 26, 2023

Drew always does a good job. The guy working the entrance drive was friendly and made you feel welcome. More

by rivercliff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 26, 2023

7:30 appointment for an oil change. Showed up at 1 PM and the car was not ready. More

by BRITTANY.CONWAY2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Horvath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We are sorry to hear that it wasn't done when you arrived. Thank you for your patience and understanding.

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