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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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April 13, 2023

First appointment was made for January 17. No call from Gettel. When I called in March. They said no parts had arrived. I contacted them .Air pockets in light diffuser stickers. No concerns ab More

by ANOLDSFAN2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who installer was
Apr 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the length of time that we had your vehicle. Your comments have been sent to our management team.

April 13, 2023

Great service and friendly service staff. Explained all options and estimated cost before any work was done. More

by cups2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 13, 2023

The parts dept. Was able to order the part i needed and have it less that 24 hours later. Service was able to have a tech put the part on in short order which accomm More

by jcranson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 12, 2023

Service is good and service is very good. Too bad they do not have the capacity for addressing drivability concerns. Was put on a waiting list and ended up going to another dealer service poi More

by amalls2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

April 11, 2023

Excellent service and very professional. . will service my vehicle there every time. Looking forward to stopping there soon. More

by johnmalone1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to service your vehicle and for taking the time to review your experience.

April 11, 2023

Service was excellent timely and reasonable. Will use again. just was for an oil change. More

by TMURNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 11, 2023

Thank you for letting us write this review. Andrew took my wife's Tahoe in which had faulty rear shock absorbers and was on drivable and had them replaced within 72 hours. He made no promises o More

by ROBERTPCOXINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Hughes
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your Tahoe and for taking the time to review our experience. We are glad to hear that all went well.

April 11, 2023

Service department was very friendly and helpful plus they did there best to get the work done in a timely manner More

by mwervin134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

April 10, 2023

Made an appointment. Was greeted and left for little over a hour. Came back and waited a few minutes picked up my vehicle and she walked me to my car and thanked me. More

by PAUL1501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 10, 2023

2 yrs in a row I waited an extreme amount of time to get my car back More

by Joy Smothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Joy, thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the long wait time.

Apr 11, 2023 -

Joy Smothers responded

the person who finally checked me out did remove the oil change charge, however something that should have taken 1 - 1.5 hrs. was 3 - 4 hrs.

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