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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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April 19, 2023

Communication was and is terrible, our vehicle is still not complete. Received calls from our insurance carrier stating they are charging for items not needed. More

by CHARLES53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to share your experience. Your comments have been sent to our management team.

April 19, 2023

Good service department. Fast and efficient service. Attention to detail is always appreciated Thank you More

by suchjoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Apr 20, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

April 19, 2023

I always ask for an appointment on a day they can start working on my truck that morning They never do. More times than not they keep my truck overnight for minor repairs. Other times I end up waiting al More

by camgci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We are sorry to hear that there is always a long wait time to get your vehicle serviced. We never want to hear that we've lost a customer.

Apr 19, 2023 -

camgci responded

I tell them i dont care how long i have to wait for an appointment, just schedule it on a day they can work on it. Some how that.never happens. I live about 45 miles from dealership Makes it very inconvenient to take 3 day's for simple service.

Apr 19, 2023 -

camgci responded

Reason for the low rating for service is i left 2 message that weren't returned i had to keep calling them.

April 19, 2023

Had to go past the receptionist to get an appt. And call back and ask for a service writer to get an appt More

by ccrider43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your scheduling experience.

April 18, 2023

Service was mostly good but took way too long. Got an oil change and a tire rotation and was there for 4 hours despite arriving 5 minutes prior to my appointment time. More

by penningtonjoshuad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We appreciate you and apologize for the length of your wait time.

April 17, 2023

I been here on several occasions to have my oil changed and tire rotation. I would highly recommend them for maintenance. More

by jimdeb2812
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your experience.

April 17, 2023

Quick service. Good service adviser. Oil changed along with cabin and engine filters. Easy to make service appointment More

by WARRENPAUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

April 17, 2023

Door was scratched during repair. Door was inspected before it was taken into the bay. More

by STEPHEN35
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Fred Bird
Apr 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. Your comment regarding the scratch has been sent to our management team.

April 17, 2023

Drew is a amazing service writer always are go to person. The service is timely and completely perfect. More

by DUANESBIGLOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your recent visit.

April 17, 2023

Both Mr. Bird and the Gettel service dept. always provide a professional and friendly experience! More

by rickv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird, Jeffrey Hughes
Apr 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to review your experience.

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