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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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April 16, 2022

I have bought two new cars from this dealership but do to my last lease ending I had to get a new one Chevrolet from a different dealer now a full time resident of Florida and a first responder I was returni More

by Ohmsjph
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Hughes
Apr 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business in the past and for sharing your recent experience with our collision shop. Your comments have been sent to our management team to address. Assuming it is a parts delay but will double check. Thank you for bringing this to our attention.

April 15, 2022

Drew and Andrew did excellent job very and took care of all my problems thanks More

by eavesjames90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 15, 2022

Schedule work completed on time. No rework required. Have used services since 2006. All work completed without problems. More

by SAILVIE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hughes
Apr 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to share your experience.

April 15, 2022

I have always had great service here. Any special concerns have been handled quickly and fairly. The service managers are very responsive and have addressed my concerns without judgement. More

by foxysue141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Tramontozzi, Fred Bird
Apr 16, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for your business and for taking the time to rate your experience. We appreciate you.

April 14, 2022

Fred literally argued with me about things he NEVER informed me of. Rude and embarrassed me.. I miss George. More

by Taz540i
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Apr 14, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for your loyal business and for taking the time to rate your recent service visit with us. We are terribly sorry to hear about the poor communication from our associate, Fred. His supervisor has been made aware and he will be contacting you soon to discuss. You have our apologies. Thank you for making us aware of the issue.

Apr 14, 2022 -

Taz540i responded

No need to respond. I will be thinking twice about ever going there again. The Service Manager Chris spoke to me and he was very polite. I wished I would have dealt with him. George always explained procedures, if I have to drop off, how long it would take etc. Fred did none of that and treated me like I was an idiot to boot.

April 14, 2022

Kyle did an excellent job of getting me out the door even though he was down one rush mechanic. He also was able to give me some good advice on an extended warranty. More

by JBRU1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 14, 2022

These guys put their best guy on my Denali, I left feeling confident that it’s repaired. More

by RandyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Gettel Chevrolet Buick GMC responded

Randy, we thank you for your business and for taking the time to rate your experience.

April 14, 2022

Took my car there late December, little communication about, had to call them more than once, to find out what was happening. Had a spot fixed on my own for 800 and some dollars, money I threw away!!!!!! More

by Brownie33914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Murphy
Apr 14, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to share your experience. Your comments have been sent to our management team. After a follow up with our managers - the reason that you paid the $800 was because at the time the convertible top frame had been ordered by your insurance company, not knowing that there would be an issue. Twice it arrived damaged, finally your insurance company made the decision to make your vehicle a loss. We also provided you a rental vehicle for two weeks that was covered by us and not your insurance company.

April 14, 2022

Run professionally, and polite. There are areas where they need more and better knowledge of the vehicles they service. More

by Mike d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Bird
Apr 14, 2022 -

Gettel Chevrolet Buick GMC responded

Mike, we thank you for your business and for taking the time to rate your experience. Your comments regarding the knowledge of some of vehicles have been sent to our management team. Thank you for bringing it to our attention.

April 14, 2022

It’s help full we you have a problem that work with you to fix it ! And very keratosis’ . More

by DBSLAKEBOUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Tramontozzi
Apr 14, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

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