Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gettel Chevrolet Buick GMC Service Center
Punta Gorda , FL
1,280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,280 Reviews of Gettel Chevrolet Buick GMC Service Center
Sort by
May 26, 2022
I had a 10:30 appointment. I arrived 15 minutes early to get checked in. I was told later in the afternoon. I came back around 3pm and was told they would have to reschedule me I arrived 15 minutes early to get checked in. I was told later in the afternoon. I came back around 3pm and was told they would have to reschedule me that they couldn’t get to the truck. So, after wasting a whole day of my 7 day vacation and my first time at this dealership I won’t be back. They were not accommodating at all and didn’t seem to care. The truck is under warranty with 6k miles which I had to convince them of. Are you kidding!! More
by Jim
Verified CustomerEmployees Worked With
Cristian Tramontozzi
May 26, 2022
only problem I had if I make appointment for 9. 30 I expect all would go well. seemed to me a very long time to have my requests . seemed longer than usual 30 I expect all would go well. seemed to me a very long time to have my requests . seemed longer than usual More
by JNSANDERSON
Employees Worked With
May 26, 2022
Work was ok still do not have wheelwell molding. I question why they had to keep my car for 5 days to replace a rocker panel. I question why they had to keep my car for 5 days to replace a rocker panel. More
by Joeb
May 24, 2022
Had a SCHEDULED service appointment for 10:30 AM to address a squealing noise coming from the wheels/axle area. Arrived and left vehicle at 10:20. got an immediate text message advising me to address a address a squealing noise coming from the wheels/axle area. Arrived and left vehicle at 10:20. got an immediate text message advising me to address any questions to Christian. They allegedly have no loaners so Uber was offered. Had wife pick me up. After not hearing a word on my truck all day, I texted "Christian" at 4:28 PM (6 hours) and asked if I would be getting my truck back soon. Christian called me back in about 15 minutes to tell me they hadn't even looked at it and I'd have to leave it another day. I advised him that was not an option and went and picked up my truck. I fully understand being busy and backed up, but I feel an advisory phone call or text about the delay should have been made. I lost the use of my truck for an entire day and would likely have gone without it for a second day had I left it. Unsatisfactory. More
by USMC-MP
Employees Worked With
Cristian Tramontozzi
May 21, 2022
Was given a cause and price,$680 to fix a leak on our Cadillac. After 2 days it continued to leak the same color fluid. We were told it would cost $1200 this time to fix this leak. Had we known it was Cadillac. After 2 days it continued to leak the same color fluid. We were told it would cost $1200 this time to fix this leak. Had we known it was actually an $1800 leak on our 19 year old car we would have declined any repair. No other recourse was given to us at that point, just too bad. More
by dgandjg
Employees Worked With
Cristian Tramontozzi
May 21, 2022
Very satisfied with the help provided by the staff, some mistakes were made but it was my fault not theirs. All is well.. mistakes were made but it was my fault not theirs. All is well.. More
by MAEFS1146
May 20, 2022
I have always had good service here. The staff was very friendly and efficient. No complaints. The staff was very friendly and efficient. No complaints. More
by SUEGUTHRIE1
Employees Worked With
