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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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June 16, 2022

Love our Santa Fe with all the bells and whistles, great ride and gas mileage More

by DDTHUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hughes
Jun 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and five star rating. Ride happy!

June 12, 2022

So far been here 2 time and them seem to be rally Helpful and work with you a get your service how it should be More

by DORRAN90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
Jun 13, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

June 11, 2022

Kristie did a great job getting me in and keeping me informed during a very busy day. More

by FLATSCAPTAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 11, 2022

Everything went fine. The service was performed quickly and Kristi was very helpful. Good job. More

by ROWAHINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and five star review.

June 11, 2022

I’ve always had very good service there at ghetto and this time was no exception everyone in the service department is very professional and courteous More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Bird
Jun 12, 2022 -

Gettel Chevrolet Buick GMC responded

Bill, we thank you for your loyal business and for taking the time to rate your recent service visit.

June 10, 2022

The service department screwed everything up from charging for what was actually warranty bulletin to breaking a hose and i had d.e.f. leaking everywhere from Florida to Michigan but the service man More

by Dave
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jun 12, 2022 -

Gettel Chevrolet Buick GMC responded

Dave, we thank you for your business and for taking the time to share your experiences with us. Your comments are extremely important to us and are taken very seriously. We are glad to hear that our associate, Christopher provided you with good customer service. Your comments have been sent to our management team.

June 09, 2022

Ken was very polite, but it took forever ro get my car back. Ken explained it was parts being hard to get. More

by Lowy53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to rate your experience. We appreciate your patience regarding the parts delay.

June 07, 2022

I drove in to Gettel GMC to have a rear wiper blade replaced on my Acadia. I did not have an appointment and asked if they would be able to help me with this. They said they could and suggested that More

by russell81946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Jun 07, 2022 -

russell81946 responded

Good

June 07, 2022

The service Dept was polite and informative. They answered my questions,shared that they would keep me informed.Overall mr Christian and the staff did a great job. More

by Carl Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
Jun 08, 2022 -

Gettel Chevrolet Buick GMC responded

Carl, we thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 07, 2022

I get ZERO COMMUNICATION…. I HAVE TO CALL CONSTANTLY! I NEVER EVEN GET CALL BACKS AND THE PEOPLE WHO ANSWER THE PHONE IN BODY SHOP AREA ARE NEVER HELPFUL I WILL NEVER USE TH More

by Fisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Goulet, Tim Peacock
Jun 07, 2022 -

Fisher responded

Just disappointed

Jun 07, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to repair your vehicle. We apologize for the lack of communication from our collision shop team. We appreciate your frustration and assure you that your comments have been sent to our management team. Thank you for bringing this to our attention.

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