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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,280 Reviews

1,280 Reviews of Gettel Chevrolet Buick GMC Service Center

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June 21, 2022

Do not agree with the $178 charge to have a technician confirm the problem which was already identified by the car system itself. I think that charge is a rip off. Over $300 to replace a tire sensor is to More

by JOEESCRIBANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle. The diagnostic charge is applied as a credit to the cost of the repair if we find the issue when doing the diagnostic test. It is a standard procedure in most automotive dealerships. Your comments have been sent to our management team. We thank you for sharing your pricing concerns.

June 21, 2022

My experience with every visit has been the same. My vehicle is at the dealership for a few days, sometimes over a week and it often is not repaired. I left the dealership yesterday and broke down th More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Gettel Chevrolet Buick GMC responded

Rodney, we thank you for your business and for taking the time to rate your experience in both our service and collision shop. Your comments have been sent to our management team. We are glad to hear that it appears that the issue has been resolved. Thank you for bringing your concerns to our attention.

June 18, 2022

The guy name Fred is very nice. Help me though the process.And the mechanic explain every thing throughly. I am very happy with the service. More

by Noi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Jun 19, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

June 18, 2022

The service representative couldn’t have been nicer nor any more professional. I was given a time estimate and directed to the waiting lounge. The actual technician was thorough. I received my car back in More

by flyboyjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Jun 19, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

June 18, 2022

Service and communication regarding same are both very good. The staff gave me text, live verbal and video notifications regarding the status of my vehicle and delivered on the targeted time that it woul More

by sanders204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
Jun 19, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.

June 17, 2022

Everybody treated me very professionally and I will return for service with my vehicle to Gettel More

by JFFEBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Boomgaard, Tim Peacock
Jun 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to rate your experience.

June 17, 2022

The service guy tried to tell me that my new car had bad tires. Then changed his mind after I went and got my sales person to ask him why he sold me a car with bad tires. Then suddenly they were good safe t More

by tonylnutt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember name you can can look it up
Jun 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for purchasing your vehicle from us and for taking the time to share your experience.

June 17, 2022

Took car in fix windshield wiper. Only works on high speed position. Tech found wiper switch bad. Part is no longer available. Dealer tried several parts stores but none available. Th More

by cbreillyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
Jun 17, 2022 -

Gettel Chevrolet Buick GMC responded

Carl, we thank you for allowing us to try to repair your wiper switch. We're sorry that we are unable to locate the replacement part for you. Hopefully, our advisors recommendations to locate one elsewhere will work for you.

June 17, 2022

I feel that the staff goes extra mile to help get vehicles fixed promptly very professional More

by flatop3252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to rate your experience.

Jun 17, 2022 -

flatop3252 responded

I travel a lot being retired always take my2008 HHR SS to dealerships to get original Chevy parts and service by far Gettel has been the best everyone in service department is 5 star

June 17, 2022

The Chevy Service department is top notch. I will NOT take my car anywhere else!!!!!!!!!!!!!!!!!!!!!!!!!! More

by shanefed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Jun 17, 2022 -

shanefed responded

Your service tech Fred is the best. I purchased my Camaro from a local mom/pop dealer and what a nightmare. Fred turned that nightmare to a dream. I have NEVER been treated with such unbelievable service from any dealer. He has gone ABOVE and BEYOND my expectations. He is an asset to your company and the ONLY service guy I will deal with. I will wait to drop my car off if he is not working.

Jun 17, 2022 -

shanefed responded

Fred if you see this I truly want to thank you and appreciate your professional assistants with my car!!!!

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