Gettel Chevrolet Buick GMC

Will has no concept of product knowledge. He promised me the updated interior and swore that was in the 22 custom package. I said i didnt think so but he doubled down on it. Second, the finan He promised me the updated interior and swore that was in the 22 custom package. I said i didnt think so but he doubled down on it. Second, the finance team ran the incorrect address resulting in an 11% rate. I walked. They fixed the address and my rate went down to 4%. Very very big issue here, for obvious reasons. Third, come to pick up the brand new truck, there is a scracth near the handle. Will assures me that his guy can get it taken care of as time was of the essence as I was moving across the country. I told him that i have a very good eye and it would need to be fixed properly. After one day of having the truck, they slapped clear coat on with a paint match. It was awful and unacceptable. Then Vunny attempts to save the day, only to attmept to not try to pay for a damage that was there when the truck arrived. Everytime i tried to call everyone out on what an awful job they were doing, i was met with unprofessionalism and an unwillingness to admit any wrong doing. If i wasnt moving and my old trucks part wasnt on back order, IWOULD HAVE NEVER PURCHASED FROM THIS CREW OF HUMANS. Awful experience and I have told e eryone that is looking for a new truck to go somehwere else due to Will & Vinny specifically. No idea how to handle adversity and extremely unprofessional. Getting what i was owed was like pulling teeth and the entire team forgot that i was purchasing a 60k vehicle from them. They acted as if they were doing me a favor and it was the worst purchase experience i have personally had. More

Ken was very polite, but it took forever ro get my car back. Ken explained it was parts being hard to get. back. Ken explained it was parts being hard to get. More

I had the pleasure dealing with Cristian Tramontozzi and what a wonderful experience. Great communication through out the whole process wish we were closer to have him take care of my fleet of 20 vehicles. what a wonderful experience. Great communication through out the whole process wish we were closer to have him take care of my fleet of 20 vehicles. Thanks again More

I get ZERO COMMUNICATION…. I HAVE TO CALL CONSTANTLY! I NEVER EVEN GET CALL BACKS AND THE PEOPLE WHO ANSWER THE PHONE IN BODY SHOP AREA ARE NEVER HELPFUL I WILL NEVER USE TH I HAVE TO CALL CONSTANTLY! I NEVER EVEN GET CALL BACKS AND THE PEOPLE WHO ANSWER THE PHONE IN BODY SHOP AREA ARE NEVER HELPFUL I WILL NEVER USE THIS DEALERSHIP AGAIN I EVEN WENT TO ANOTHER CHECY DEALER TO BUY MY TRUCK LAST WEEK SOOOOO DISAPPOINTING!!!!!!!!! More

I drove in to Gettel GMC to have a rear wiper blade replaced on my Acadia. I did not have an appointment and asked if they would be able to help me with this. They said they could and suggested that replaced on my Acadia. I did not have an appointment and asked if they would be able to help me with this. They said they could and suggested that I also replace the windshield wiper blades since they probably have worn the same as the rear one. I agreed and they took my vehicle right in. My vehicle was finished in about an hour. The service people were very courteous and very accommodating. I could not believe the quick turnaround and fair pricing. Thank you Gettel. More

The service Dept was polite and informative. They answered my questions,shared that they would keep me informed.Overall mr Christian and the staff did a great job. They answered my questions,shared that they would keep me informed.Overall mr Christian and the staff did a great job. More

Thorough, efficient, easy to work with and professional work on auto repair. Would recommend to others. work on auto repair. Would recommend to others. More

Friendly Service, very timely repair department and they even saved us some money on the repairs. even saved us some money on the repairs. More

First time for our 2018 GMC Acadia Denali. Just an oil change but the reception desk was fast and efficient. I was texted as to the progress which took only about 20 minutes. Seat, steering wh Just an oil change but the reception desk was fast and efficient. I was texted as to the progress which took only about 20 minutes. Seat, steering wheel, and floor were clean afterwards. Definitely recommend! More

I would like to give a compliment to Drew and Technician Chris for providing me an excellent job. Drew is very professional and truly listens to the customers needs. He went above and beyond my expectations Chris for providing me an excellent job. Drew is very professional and truly listens to the customers needs. He went above and beyond my expectations. By him ensuring that we won’t get wet from the rain, he initiated backing up the car by the canopy. This means a lot to me as a customer. Thank you. More