730 Reviews of Gettel Acura - Service Center
Great experience, friendly helpful employees. Good coffee and clean waiting area with current newspapers. Complimentary car wash was super. Good coffee and clean waiting area with current newspapers. Complimentary car wash was super. More
I’m very happy with the work that you have done. My one complaint is your process for checking people out. The average time over these last 2 years has been between 20-30 waiting to get checkout, My one complaint is your process for checking people out. The average time over these last 2 years has been between 20-30 waiting to get checkout, knowing and seeing my car has been outside this whole time. You have the philosophy that whoever checks you in must check you out. It does not work, that person so often is working with someone else, hence the 20-30 delay before I can get out of Acura. Please rethink your process. People should be able to jump in and get that person processed and out the door. The checkout gets me upset every time I have appts. More
Kimber sets the gold standard for professional service managers. She is knowledgeable and confident. Her personal skills and experience ensure seamless service. I look forward to having my routine service managers. She is knowledgeable and confident. Her personal skills and experience ensure seamless service. I look forward to having my routine service calls knowing that she will be overseeing the process. More
From the time we arrived the people were courteous and very polite and friendly. They were very informative.it was a very pleasant experience. very polite and friendly. They were very informative.it was a very pleasant experience. More
Have always been pleased with Gettle‘s service! It has been almost ten years…very good & consistent! It has been almost ten years…very good & consistent! More
Always a great experience at Gettel Acura. Sydney was new to working as a service adviser but took care of everything in an efficient manner. I had requested a loaner but for some reason tha Sydney was new to working as a service adviser but took care of everything in an efficient manner. I had requested a loaner but for some reason that didn't get relayed to the proper person, but Sydney handled it and had me out the door in no time. More
First time customer: I thought the service was great. The waiting area was clean and the service rep was very knowledgeable. The waiting area was clean and the service rep was very knowledgeable. More
A13 service. Was offered a loaner. Price was very good. Will continue to get the car serviced at location Was offered a loaner. Price was very good. Will continue to get the car serviced at location More
A talented staff who knows and understands how to accomplish what needs to be done. Zachary Blaugh carried through with his suggestion and exceeded my expectations. accomplish what needs to be done. Zachary Blaugh carried through with his suggestion and exceeded my expectations. More
Kimberly did an awesome job and the work was done in less time that she said. I love to see under promises and over delivering! time that she said. I love to see under promises and over delivering! More