Gettel Acura - Service Center

Came in to get a noise checked & oil change. lucy had answers within 25 mins, job would take about 3 to 4 hours. She sent me home with a car, so I did'nt have to sit in showroom. Called in 3-1/2 hours, answers within 25 mins, job would take about 3 to 4 hours. She sent me home with a car, so I did'nt have to sit in showroom. Called in 3-1/2 hours, my car was done. Got my "clean" car back and was out of there in less than 15 mins. That is fast, accurate and good service. I live in Minnesota & purchased my Acura there, but still got the great service from Lucy and Gettel. Fred Resler More

Roger is not only a service professional he's a car guy that knows cars. This dealership is lucky to have someone like Roger representing their service department. guy that knows cars. This dealership is lucky to have someone like Roger representing their service department. More

Roger has been an excellent service representative. There is truly a personalized touch and he is an expert on the vehicles. We highly recommend Roger and this dealer for service There is truly a personalized touch and he is an expert on the vehicles. We highly recommend Roger and this dealer for service More

Very pleased with the service provided. Everything was done as expected with no surprises. All of the staff are courteous and professional. Roger is very knowledgeable and excellent to deal with. done as expected with no surprises. All of the staff are courteous and professional. Roger is very knowledgeable and excellent to deal with. More

Roger is absolutely fantastic to work with. He watches out for his Acura customers and you always know that if Roger says you need a repair then you need a repair. I have had service completed on my vehi out for his Acura customers and you always know that if Roger says you need a repair then you need a repair. I have had service completed on my vehicle at other dealerships in the past where you felt that the service department was trying to sell you service you don't need. You won't get that at Acura with Roger. He provides exceptional service and is extremely trust worthy. With Roger and Gettel Acura you can be confident that you will be taken care of and not taken advantage of. You can buy an Acura at any Acura dealership in the nation and get the same car. However, you won't get the same exceptional service that you get with Roger and Gettel Acura. You buy a car and take it home. It's the service area and service advisors like Roger that really separate an average dealership from a great dealership. My wife and I own two Acura RLs and will be in the market for another new car in the next couple years. I have every intention of buying another Acura from Gettel and have no plans of shopping anywhere else. My purchase decision will be due to the fantastic and consistently great service I get from Roger at Gettel Acura. More

Service has been great, quick get in and and get out with a car available to handle my day.....never feels like an inconvenience....thanks! a car available to handle my day.....never feels like an inconvenience....thanks! More

It is hard to say that spending $1,300 for a 90,000-mile service is great, but the work had to be done, and Lucy did all she could to make the servicing as cost-effiecient as possible. Truthfully, Lucy is t service is great, but the work had to be done, and Lucy did all she could to make the servicing as cost-effiecient as possible. Truthfully, Lucy is the reason I will probably buy another Acura. More

The gentleman that greeted me upon arrival at the service driveway was very friendly. I entered the service department and was promptly greeted by name with a friendly "Hello" from Lucy. She and I discusse driveway was very friendly. I entered the service department and was promptly greeted by name with a friendly "Hello" from Lucy. She and I discussed the services requested and she made sure I knew what work would be performed. Service was performed as expected and my cash was washed!! Thank you for this wash service - a nice little extra thing that makes my visit to the service department even better. When my car was ready, the charges were explained and I was cashed out promplty. Thank you for another wonderful experience Lucy! I will certainly request you next time I bring my car to Gettel Acura. More

Lucy was friendly,accurate,cute and very knowledgeable along with curtious and a good sense of humor and very,very,very,good at her Job..... along with curtious and a good sense of humor and very,very,very,good at her Job..... More

Lucy always goes out of her way to provide quality customer service. She is a large part of why I use this dealership for all of my service. I have two Acuras and get both serviced at Gettel. customer service. She is a large part of why I use this dealership for all of my service. I have two Acuras and get both serviced at Gettel. More