Gettel Acura - Service Center

Oil, filters and tire rotation service were prrformed well. Auto Butler detail left the inside of the windows not well cleaned. well. Auto Butler detail left the inside of the windows not well cleaned. More

Everyone was very courteous. Kimberly is top notch, we have dealt with her many times. Unfortunately, we have not yet been able schedule our window washer pump repair due to no Kimberly is top notch, we have dealt with her many times. Unfortunately, we have not yet been able schedule our window washer pump repair due to non availability of parts. We are anxious to get this done & hope Kimberly will keep us informed. More

On time appointments, excellent customer service, detailed written estimates and clean work areas with comfortable waiting area… detailed written estimates and clean work areas with comfortable waiting area… More

Kimberly was great however twice I've brought my car in and found something that wasn't 100% after leaving. The first time was my battery last year. Service said it was fine but driving away a message came and found something that wasn't 100% after leaving. The first time was my battery last year. Service said it was fine but driving away a message came up saying it was failing. Returned and it was replaced. Why mark it as good if it wasn't. After my appointment this time I asked that my tires be balanced and rotated. They were but the air in them wasn't good. 37 in 2 tires and 39 in the other two? It's not a big thing but if your striving for excellence, why not go the extra step? More

The service center was a pleasant experience and everything was repaired at this time chasing a mystery noise ..Service manager Jeff was excellent listening to what I said and having a tech ride everything was repaired at this time chasing a mystery noise ..Service manager Jeff was excellent listening to what I said and having a tech ride with me to hear the noise and the noise being repaired More

The service department is amazing, sales department not so much. Would love if the sales people were as knowledgeable as the service people so much. Would love if the sales people were as knowledgeable as the service people More

The service at Gettel its warm and inviting. I never feel pressured into anything and Gettel staff is always open and willing to answer my questions and concerns. I never feel pressured into anything and Gettel staff is always open and willing to answer my questions and concerns. More

Clean and comfortable waiting area. Spacious and attractive new car viewing space. Staff friendly courteous and professional. Spacious and attractive new car viewing space. Staff friendly courteous and professional. More

Christine and everyone at Gettel Acura treated me exceptionally well and were very professional . It was my first time there and I will definitely be bringing back my Acura for service there. exceptionally well and were very professional . It was my first time there and I will definitely be bringing back my Acura for service there. More

Very friendly check-in and customer service agent for this major recall. Vehicle was nicely cleaned and ready for pickup at estimated time. I was given a new loaner vehicle to use for 3 days which allo this major recall. Vehicle was nicely cleaned and ready for pickup at estimated time. I was given a new loaner vehicle to use for 3 days which allowed me to test drive a different model. Minor point, but new oil was required for this work, and oil minder was not reset. More