Gettel Acura - Service Center

Excellent waiting room. Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for s Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for service because I wanted my car serviced after a year. More

Very accommodating with my work schedule, and easy to work with. I always feel like I'm picking up a brand new car. work with. I always feel like I'm picking up a brand new car. More

Brought our car in for some routine maintenance. Job was done well as well as an issue that service discovered Job was done well as well as an issue that service discovered More

Service was on time. Work was completed and the car was clean when they finished. The waiting room was clean with fresh coffee. Work was completed and the car was clean when they finished. The waiting room was clean with fresh coffee. More

Oil change only and service writer I was waiting and service writer explained it would be about an hour. It took over 2 hours and there was no status update and I had to seek out info as to why it was t service writer explained it would be about an hour. It took over 2 hours and there was no status update and I had to seek out info as to why it was taking so long More

The service department was specific on costs and what services needed to be done.Car came back spotless. Very oleased with the service. services needed to be done.Car came back spotless. Very oleased with the service. More

Always on time, knowledgeable and through . My car is always washed and clean.. The service is explained and complete. My car is always washed and clean.. The service is explained and complete. More

Christine was great! Excellent customer service. Quick service and great quality in the repairs. I will recommend Acura in the future. Excellent customer service. Quick service and great quality in the repairs. I will recommend Acura in the future. More

Friendly, professional and efficient service and she also checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. More

I have 67,000 miles on my vehicle and the service department has always done a fine job of keeping my car in top shape, The only downside is that the best ever service advisor is no longer with Gette department has always done a fine job of keeping my car in top shape, The only downside is that the best ever service advisor is no longer with Gettel. So, I was scheduled to meet with Christine but she was also no longer there and was directed Steve who had only work there for 4-days. I also had an appointment to meet with an associate to give me a quotation to buy my vehicle and he was no longer there. Not sure the reason for the sudden rapid turnover with the associates. However, I still give the service center 5 stars. Of the persons listed below, I did not work with any of them, my new advisor was Steve. Will he still be working there for my next appointment? More