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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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July 07, 2022

My service writer, Kimber, was knowledgeable and courteous. My MDX Sport Hybrid was in for scheduled service and a servuce bulletin repair. The work was completed timely and completely to my satisfs More

by steve.clapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! We are so fortunate to have her on our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 06, 2022

They made everything right for me and I appreciated it. Thank you very very much. More

by LIZPERRY67
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Brian O'Connor
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 04, 2022

Clean interior and professional/ personable service advisor. I would recommend Maddy to anyone I know More

by Trinityfourlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 03, 2022

Great job everything is working great Car was washed and not good . Everything was explained to me to my satisfaction thank you More

by JACKJMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 02, 2022

From making the call to schedule my appointment, to collaborating with our SA, Roger, to the loaner car we had overnight, to the trust that the work done on my 6+ yo RDX was top drawer, to the washed a More

by JACQUELINE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 02, 2022

Excellent customer care and vehicle service Kimber is a super advisor They also clean the car More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 02, 2022

Our representative Roger was very helpful and went the extra step to check on one issue and made an adjustment so we didn't have to do it ourselves. More

by JBLAKE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 01, 2022

Great service, wonderful waiting area stocked with snacks, charging station and drinks. Easy in and out More

by JDOTY73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

June 30, 2022

Kimber did an amazing job - great customer service. Explained the service - had a great personality- you don’t see that often anymore Definitely would come back More

by BRENNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

June 27, 2022

Convenient date/time availability to meet my schedule. Since it was a simple service, I waited and got some work done. I have and will continue to utilize OEM dealer services to care for my vehicles. More

by motif88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

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