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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews
Call Service Center (941) 343-5700

730 Reviews of Gettel Acura - Service Center

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July 22, 2022

Always accommodating, bending over backwards to make me happy…I highly recommend Gettle and Kimber Heath! More

by New buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick the service manager
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 18, 2022

Great service as always. Easy to make appointment for service and always a great experience. Thanks!! More

by bulletstorm7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 15, 2022

I would rather not get surveyed after every visit. Option to opt out would be great More

by JBHMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! We will make sure we pass along your suggestion to Acura as they want to make sure every is contacted after every service appointment but I agree that you should have that option as a client to opt out as well. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 14, 2022

The personnel were very helpful and kind. My car was finished as told to me. Also the waiting room was clean and comfortable. More

by jemtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Michaels, Jeff Dirksen, Roger Weidner, Madison Quinn
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 14, 2022

Roger is service was friendly, calm and efficient. Predicted my wait time and did not run over this time which was excellent. More

by roger41
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with our service team and with Roger! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 14, 2022

My service rep went out of his way to Make sure I got the best, fastest service possible. He was courteous, efficient and communicated all details through out the process. More

by CTDMYRIAMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen, Roger Weidner
Report | Print
Jul 15, 2022 -

Gettel Acura responded

Thank you for taking the time to leave us your feedback and tell us about your experience. Your time is very valuable and we do our best to respect that. Our goal is to go above and beyond to assist with all of your automotive needs. Can you please tell us what we could of done more or differently in order to earn that last star for a excellent rating? - Ray Khan - Rkhan@gettel.com

July 13, 2022

Excellent and professional service. My first time working with Maggie. She was very knowledgeable and caring. More

by JACQUELYNSMALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 12, 2022

The rep was personable and answered all my questions. The waiting room was comfortable and there were drinks, snacks, and a TV. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 09, 2022

My service advisor Madison is an outstanding asset to your company. She has kept me updated during the entire process. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

July 08, 2022

Kimber is our service manager. She is always responsive and caring! We appreciate her attention to details! More

by vscvic64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager (941) 343-5700

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