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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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October 25, 2022

I bring my Acura here to get serviced because I trust these guys. I can always count on Roger to take good care of me. More

by ESPTRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 25, 2022 -

Gettel Acura responded

Thank you for such a positive review about your continued great experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 22, 2022

Our service contact, Roger, was very professional and helpful handling our unusual situation and reflects credit on Gettel Acura More

by PABARON
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 24, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 17, 2022

I was much happier with my experience this time. I may even consider staying with Gettle once my lease expires. More

by jyoung4956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Oct 18, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and giving us the opportunity to make your experience better than the last. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 13, 2022

Roger and team always do a outstanding job. Great customer service by everyone at Gettel. More

by WILLY.MURGOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 17, 2022 -

Gettel Acura responded

Willy, thank you for taking the time to leave us such a positive review about our dealership and for telling us about your experience with Roger and our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 12, 2022

Excellent service. Great work from service advisor. Explain each service recommendation to maintain my RDX in good condition. Thank you. More

by jal365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
Oct 17, 2022 -

Gettel Acura responded

Thank you for taking the time to leave us such a positive review about our dealership and for telling us about your experience with our service team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 10, 2022

Check in should be faster not a sit down discussion. I had to wait a long time just to repeat everything I had already discussed in detail when scheduling the appt. More

by AMYKRAFT28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get names.
Oct 11, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience! We do apologize having to repeat everything regarding your visit upon arrival. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

I've been an Acura owner since 2002 And Rodger is the most professional knowledgeable and responsible car service person I've used including various acura dealerships on the east coast. Rodger is also More

by LIZYKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 11, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger! We are very fortunate to have him on our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

Would just appreciate it if the people washing and vacuuming would not change my seat settings or if they do, put them back. Since I’ve been a customer for 20+ years, maybe when vacuuming they could More

by BEQUELLER
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen
Oct 11, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience with Jeff and our service team! We apologize in regards to your dissatisfaction with our courtesy service car wash and will make sure that your comments are shared with our detail company to help improve clients experiences. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

Much too slow. When I called to say I would be 10-15 mins late receptionist very rude. Great cars. Vlad is awesome. Service Center seems to have lost their More

by Pdmathisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Weidner, Vlad Ivanovich
Oct 11, 2022 -

Gettel Acura responded

Thank you for leaving a review We apologize that your visit or interaction was less than perfect with our service team and your interaction with one of our receptionists during your call in. If you would like to reach out to us at (941) 343-5700 we would be happy to discuss your experience and what we can do to help improve. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

October 09, 2022

Never been disappointed. Always first rate service. What, that's not enough, and why fifteen.......? More

by sijoe22
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom, salesman., Roger Weidner
Oct 11, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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