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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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December 09, 2022

Roger is my “GUY”. I trust him to do a great job - He is trustworthy More

by Arch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger. When you have some time I would love to get your feedback to see what we can do to improve so that for your next visit you can have a 5-star review from your perspective. Thank you for being one of our valued clients and I am looking forward to hearing from you. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 09, 2022

Always get top notch service at Gettle. Friendly competent service representatives. Maddy helped me this visit. New equipment was installed satisfactorily, and I received instructions from More

by CHGOJUDYMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 08, 2022

My problem was and is with my GPS map upload. Jeff, Maddy and Mark did their best going above and beyond, but it seems that their is a problem within the system that Acura needs to solve. More

by jemtime
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Michaels Jeff Dirksen, Mark, Madison Quinn
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Jeff, Madison and Mark! We apologize that the problem with the GPS is actually an internal one with Acura as we would love to have been able to correct the issue when you were in. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 08, 2022

Excellent service. Professional and friendly staff. Well prepared for my needs, including prepared work order, attention to a plan upon my arrival, offer of a complime More

by Larry
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 07, 2022

Gettel has provided excellent service for me. I am currently driving my second Acura RDX from Gettel, and have enjoyed working with them More

by walker6889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm, Sheri Fane
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber, Sheri and Malcolm! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 04, 2022

Everyone at Acura was extremely helpful throughout the buying process and I have continued to get help whenever I have asked for it. They go above and beyond my expectations which is why I continue to pur More

by gdede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Adams
Dec 10, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Austin, Christine and our dealership! We hope you are enjoying your new vehicle. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

December 04, 2022

Good service, and puntucion, everything explained, nice and clean place, the person she was nice More

by MIGNON999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Dec 10, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

December 04, 2022

Auto butler was done great,I have some scratches from the hurricane Ian. They got some of them out. The rest will need body shop to do if possible. More

by martintodd96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine and our service team! Yes, our Auto-Butler application is really an amazing service to have on any vehicle. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 04, 2022

Kim was great and reception area good and pricing was fair Having courtesy car helped out More

by Jasbuddey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

December 03, 2022

I have been Roger’s customer since 2010. He is Courteous, Attentive, and Caring. Excellent. . More

by VARGASMERCEDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Dec 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

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