Gettel Acura - Service Center

Your staff is always friendly and helpful. Service department is top notch. Thank you Acura 😊 Service department is top notch. Thank you Acura 😊 More

Madison Quinn my advisor was very courteous and explained everything about my service. She also told me about the sitting area and told me about the snacks and drinks that were complementary. She has the b everything about my service. She also told me about the sitting area and told me about the snacks and drinks that were complementary. She has the best personality and an asset to your service department. More

Roger is excellent however, the dealership seemed to be short staffed. What should have been 1 1/2 hour service time was 3 1/2 hours (from a 1:30 pm appointment to 5 pm). If appts take that long I should h short staffed. What should have been 1 1/2 hour service time was 3 1/2 hours (from a 1:30 pm appointment to 5 pm). If appts take that long I should have been provided with a loaner instead of waiting at dealership. More

I was told that the butler service would take approx 90 minutes. Unfortunately my car was not ready for an additional 45 minutes which caused me to get stuck in terrible traffic and made me late to pick up minutes. Unfortunately my car was not ready for an additional 45 minutes which caused me to get stuck in terrible traffic and made me late to pick up my dogs at the groomer. Had I been told the correct amount of time it would actually take for this service I would have rescheduled my appointment! More

They dont give loaner cars any more. And have to sit and wait for 2+ hours for service. And have to sit and wait for 2+ hours for service. More

This is THE BEST service! Madison was SUPERB!!! Very very VERY professional and courteous!. All of the staff were wonderful as soon as I pulled in. Madison was SUPERB!!! Very very VERY professional and courteous!. All of the staff were wonderful as soon as I pulled in. More

Christine is a pleasure to work with. She is punctual, knowledgeable, and pleasant. I look forward to working with Christine in the future. She always accommodates my requests regarding s She is punctual, knowledgeable, and pleasant. I look forward to working with Christine in the future. She always accommodates my requests regarding service for my Acura. More

Very efficient. I was met at the driveway where I left my vehicle. I then entered the service area where I was greeted by Kimberly. After signing documents, I wai I was met at the driveway where I left my vehicle. I then entered the service area where I was greeted by Kimberly. After signing documents, I waited in the appointment area which is well lit and provisioned with coffee, water, and nibbles. When the vehicle was ready, Kimberly discused recommended services. More

Friendly, courteous people. Thorough evaluation. A bit pricey but should be worth it if the car performs. Thorough evaluation. A bit pricey but should be worth it if the car performs. More

Always great service with Roger. Does a great job by us. We always request Roger. Does a great job by us. We always request Roger. More