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Gettel Acura - Service Center

Sarasota, FL

4.6
730 Reviews

730 Reviews of Gettel Acura - Service Center

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January 30, 2023

Very complete service. Everything was explained and the repairs were done in a timely fashion. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gettel Acura responded

Thank you Jim for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 29, 2023

Service is always excellent and very efficient very friendly and extremely helpful Christine was wonderful Thank you More

by kats828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gettel Acura responded

We appreciate such a positive review about your experience with Christine and our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 29, 2023

The car was beautiful after the Auto Butler appointment. Check in and pick up was smooth and all personnel were courteous and helpful. More

by PENELEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Christine and our Auto Butler process! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 28, 2023

They were very helpful, I didn’t have to wait quite a bit before they were able to get me into a substitute vehicle, but they were very busy it appeared. They fixed my car up perfect though I was very happy! More

by lemmons0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience! I do apologize though that your wait was longer than expected but thank you so much for your patience and allowing us to still be of service and help. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 27, 2023

Easy group to work with. Always enjoy bringing in my car to this dealership. Thanks More

by TOM_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Feb 03, 2023 -

Gettel Acura responded

Thank you for such a positive review about your recent experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 24, 2023

I purchased my car there and have had every service there for 18 years. Need I say more. More

by MLAZARUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Madison Quinn
Feb 03, 2023 -

Gettel Acura responded

Thank you for a positive review about your experience. You mentioned servicing here for the past 18 years which we are extremely grateful for. When you have time please give myself a call or email directly as I would love to discuss what you feel it would take for our service team to earn a 5-star review and where we can improve to make your experience with us even better. Thank you for being one of our valued clients and I am looking forward to hearing back from you. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 22, 2023

I have to say that Maddy is one of the best rep we have had! So thoroughly informative and in explaining what was being done with my car. Very professional and so sweet. You have a great employee, looking More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
Jan 23, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 22, 2023

Came to service department for routine maintenance. It was a great experience. No hassles at all. Dealt with the service manager who couldn’t have been nicer. Even though the online appointment system More

by Brianbarlaam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Jan 23, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 22, 2023

From service coordinator to shuttle driver, I couldn’t have asked for more. Friendly, professional, knowledgeable & diagnosed our problem. More

by ORRRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Jan 23, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 17, 2023

As usual everyone was very accommodating, helpful and attentive. My car is running great. Maybe I’ll get another 14 years More

by BUDALIBIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Jan 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger & our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

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